Lexus Santa Monica

This dealership is a breath of fresh air for anyone who is tired of the standard dealer haggling experiences plus it has one of the most beautiful lobbies in southern California! Roxanne was amazing to wor is tired of the standard dealer haggling experiences plus it has one of the most beautiful lobbies in southern California! Roxanne was amazing to work with, she was attentive, knowledgeable, enthusiastic and expressed a genuine concern for my interests as a consumer and worked hard to make sure that I got the best deal possible. She made me relax and for a moment i even forgot that I was at a dealership! Josh took his time to explain to me the components of the car. He was very knowledgeable, patient professional and expressed genuine pride in the Lexus product which further reaffirmed me that I made the right decision to consider Lexus. This dealership sets the standards for others to follow! More

Me and my husband are completely satisfied with the courteous service that we received from Lexus of Santa Monica. They made us feel welcome and at ease. They are very sincere and we didn't feel any pr courteous service that we received from Lexus of Santa Monica. They made us feel welcome and at ease. They are very sincere and we didn't feel any pressure at all unlike our experience in the past with other dealers. We will definitely recommend Nick and everybody at Lexus of Santa Monica to our family and friends. More

Most dealers talk a good line, but when it comes time to deliver, they are all the same..."car salesmen." Not so with Lexus Santa Monica. It was mostly due to the impeccable treatment I received from Mr. H deliver, they are all the same..."car salesmen." Not so with Lexus Santa Monica. It was mostly due to the impeccable treatment I received from Mr. Holbrook. If I owned are dealership, I would have him on my team right from the start. He missed nothing and treated me as though I were the most important customer he ever had. One doesn't forget that and I will not. I hope that he is there when I am ready for my next Lexus. He made it happen. More

Working with Ron, Maryl, Steve and the Santa Monica Lexus team was the best car buying experience I've ever had. I did my homework and shopped around with Jim Falk Lexus of Beverly Hills and Keyes Lexus bef team was the best car buying experience I've ever had. I did my homework and shopped around with Jim Falk Lexus of Beverly Hills and Keyes Lexus before coming to Ron. I was ready to buy from Jim Falk, but the car they promised to me became unavailable at 6pm (dealer demo). So, I gave Ron a call and we made the deal right over the phone after he had already left the office. He service and attentiveness is nothing like I've ever experienced in the auto industry. I've recommended him to all my friends and family and have had buyers go to Ron a week after I purchased my car. I will continue to buy from Ron and will always refer everyone to Santa Monica Lexus. More

My experience with Santa Monica Lexus and especially Roxanne Colatrella was a very easy, pleasant, as well as professional experience while purchasing my IS 350. She is very knowledgeable, helpful and Roxanne Colatrella was a very easy, pleasant, as well as professional experience while purchasing my IS 350. She is very knowledgeable, helpful and understanding. She is very patient and handled all our questions and transactions well. All went smoothly and easily considering all that had to be managed and arranged. Everyone at the dealership is very proficient and accommodating and made me very much at ease. It is a fine run establishment serving everyone well. More

My sales representative, Del Ferguson, and his associates at Lexus Santa Monica recently sold me a 2011 Lexus RX 450h. They went the extra mile to close the deal and really took care of me. They were hones at Lexus Santa Monica recently sold me a 2011 Lexus RX 450h. They went the extra mile to close the deal and really took care of me. They were honest, down to earth, knowledgeable, and clearly understand the importance of building long term relationships with their clients. I 100% recommend this dealership and plan on working with them again in the future. More

Working with Andrew was fantastic - he was honest and easygoing and never pressured me into anything that wasn't right for me. It took a while to make something work, but without his help I wouldn't be easygoing and never pressured me into anything that wasn't right for me. It took a while to make something work, but without his help I wouldn't be driving the amazing certified pre-owned car I have today. More

I have had a long relationship with Lexus of Santa Monica's service department, but due to pricing in the past, this was my first purchase. The experience was outstanding from the sale through the in Monica's service department, but due to pricing in the past, this was my first purchase. The experience was outstanding from the sale through the instruction of how the various auto options worked. All the individuals involved were friendly, informative and patient. Sincerely, Lloyd Ettinger More

I was very pleased with my experience with Lexus Santa Monica. My salesperson, Andrew Curgus, was knowledgable about the cars and was very responsive to my inquiries. I would recommend Andrew and Lexus Monica. My salesperson, Andrew Curgus, was knowledgable about the cars and was very responsive to my inquiries. I would recommend Andrew and Lexus Santa Monica to my family, friends and co-worker. More

Roxy and her assistant, Gigi, provided excellent customer service. They were both friendly and returned phone calls right away. I felt like Roxy was going to do everything possible to make sure I would get service. They were both friendly and returned phone calls right away. I felt like Roxy was going to do everything possible to make sure I would get a Lexus on terms that I felt were reasonable. I was so happy, I did in fact send my friend to her. More