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Lexus Santa Monica
Santa Monica, CA
1,310 Reviews
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,310 reviews
May 16, 2019
Always top notch service I’ve been going to Tim Nelson at Lexus Santa Monica since I bought my 2009 Rx hybrid. I can always rely on him to quickly respond to my calls, get my I’ve been going to Tim Nelson at Lexus Santa Monica since I bought my 2009 Rx hybrid. I can always rely on him to quickly respond to my calls, get my car in fast and do the necessary work on it, no less and no more. He’s honest , warm and efficient at his job. They always give a loaner free of charge and the ladies at the cashier get you right out, a well-oiled machine. I have a over 140k miles on my car and never had any major issues. I attribute that to such good service here at Santa Monica Lexus. More
by Gbm
Employees Worked With
Tim Nelson
May 15, 2019
Great as usual! Always great coming here to get my cars serviced. Tim is honest and gives great advice about the maintenance of my cars! I switched over from 2 other Always great coming here to get my cars serviced. Tim is honest and gives great advice about the maintenance of my cars! I switched over from 2 other Lexus dealerships to Santa Monica because the customer service is impeccable. More
by lexusfam4life
Employees Worked With
Tim Nelson
May 14, 2019
QUICK REPAIR OF FLAT TIRE I brought my newly leased Lexus in late on Saturday with a very low rear tire. The serviceman, who I think was David, found a nail in the tire. It was I brought my newly leased Lexus in late on Saturday with a very low rear tire. The serviceman, who I think was David, found a nail in the tire. It was quickly patched for just $35 and I picked up my car on Monday morning. I asked that the nail be saved for me to show the doorman at my residence but unfortunately didn't get it back from Lexus when I picked up the car. More
by LexusSF
Employees Worked With
David
May 13, 2019
100 Stars You've got it wrong. Five stars is not nearly enough to describe the wonderful care from Ron Holbrook and at the end from Lyndon Bull. Definitely 1 You've got it wrong. Five stars is not nearly enough to describe the wonderful care from Ron Holbrook and at the end from Lyndon Bull. Definitely 100 stars. More
by Linda
Employees Worked With
Lyndon Bull, Ron Holbrook
May 09, 2019
Tim is great! Tim Nelson is a super nice service man and I am lucky I have him as I totally trust him for the service on my vehicle. I love the employees at this Sa Tim Nelson is a super nice service man and I am lucky I have him as I totally trust him for the service on my vehicle. I love the employees at this Santa Monica location which is why I drive here all the way from Studio City. Over the years I tried a few other closer location but the employees and the service is the best at the Santa Monica location. I have even purchased both of my cars from the Santa Monica locations. More
by allisonmccurdy
Employees Worked With
Tim Nelson
May 07, 2019
Very good I had a very good time being helped. Super easy process and I got my car back same day. Arsany was really nice. Give him a raise! I had a very good time being helped. Super easy process and I got my car back same day. Arsany was really nice. Give him a raise! More
by Minamekhael
Employees Worked With
Arsany Kamel
May 07, 2019
1st maintenance for new vehicle. I needed maintenance for my new vehicle at 6 months and everything went well and was done on time as promised. I am looking forward to my next visit. I needed maintenance for my new vehicle at 6 months and everything went well and was done on time as promised. I am looking forward to my next visit. More
by Stevenx300
Employees Worked With
Richard Doherty
April 30, 2019
Service Arsany was a pleasure to work with. He was friendly and helpful. He made my visit easy and painless. My car was done in a timely manner. Arsany was a pleasure to work with. He was friendly and helpful. He made my visit easy and painless. My car was done in a timely manner. More
by Lgolden
Employees Worked With
Arsany Kamel
April 28, 2019
Always easy This is my 4th lease from SM Lexus and once again am very happy with the experience. My rep, Neale Green, once again made the process seamless and got This is my 4th lease from SM Lexus and once again am very happy with the experience. My rep, Neale Green, once again made the process seamless and got me exactly what I wanted - I’m rather particular. Would highly recommend this dealership. More
by Prhalpern
Employees Worked With
Neal Greene
April 25, 2019
Quick, Easy, and Awesome Customer Service Alex M + Omar provided another great experience for me while leasing my new car-- They are consistent and serve me as a valuable client. Love my new L Alex M + Omar provided another great experience for me while leasing my new car-- They are consistent and serve me as a valuable client. Love my new Lexus UX! More
by tina_ghada
Employees Worked With
Alex Morales, Omar,
