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Lexus Santa Monica

Santa Monica, CA

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1,310 Reviews
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1501 Santa Monica Boulevard

Santa Monica, CA

90404

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Showing 1,310 reviews

December 16, 2019

Sergio was helpful thorough on top of things and easy and pleasant to deal with! All the info I needed was given and suggestions made More

by paclin47
Recommend Dealer
Yes
Employees Worked With
Sergio in service- GREAT
December 14, 2019

Follow-up Service Ray James informed of a small problem they had spotted during my scheduled service and I called and scheduled my follow up appointment a week later. More

by Skyking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray James.
December 14, 2019

Excellent facility and staff This is the 5th vehicle I have leased from SM Lexus. Alex was great in sales, offering me 5 choices of ES 300h models. The finance gentleman was ver More

by Tommyboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
See above.
December 13, 2019

Replacement of two filters in the car. The reception in the dealership was wonderful, caring and superbly professional. The service advisor Mr. David Cuevas listened carefully about what I More

by jesakreiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cuevas
December 12, 2019

Immediate attention with a pleasantness that was unforced. I felt part of a greater family as a Lexus owner after this visit. Superior customer service! More

by rachel.brockey
Recommend Dealer
Yes
Employees Worked With
Richard Doherty
December 12, 2019

Leased Lexus, GX My first time doing business with Lexus. Enrique went out of his way to get us to a deal. I would have loved to have a bit more selection on which v More

by RL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Carvajal
December 12, 2019

As always... Ray James is the best.. he always makes my appointment a pleasure very seamless. really listens and handles all details with such ease and gets me out of there quickly! More

by cgirlinla
Recommend Dealer
Yes
Employees Worked With
ray james in service he's fantastic~!
December 12, 2019

Oil change and some Staff were friendly. service was done earlier than I expected. loaner was provided. Was able to give me a discount. Coffee was good and overall was p More

by May3300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
December 12, 2019

Excellent customer service thanks I like to thank Mark finance manager for financing , car was clean and deliver to me by Gabriel with courtesy and respect. More

by Parpmp
Recommend Dealer
Yes
Employees Worked With
Paul
December 12, 2019

Excellent service once again by Lexus Santa Monica! Arsany Kamel, my Service Consultant provided great assistance in determining what my Gx-460 required for this 6 Month Service visit. More

by waltvolley
Recommend Dealer
Yes
Employees Worked With
Arsany Kamel