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Lexus Santa Monica

Santa Monica, CA

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1,310 Reviews
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1501 Santa Monica Boulevard

Santa Monica, CA

90404

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Showing 1,310 reviews

August 23, 2018

Sam Neal was helpful and knowledgeable Sam Neal was helpful and knowledgeable. He explained what each of the recommended service items were and how important they were. I would recommend h More

by Miche123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Neal
Aug 24, 2018 -

Lexus Santa Monica responded

Thank you so much for taking the time to leave Sam this great review. We are pleased to hear that he provided you with such thoroughly helpful and informative service! We appreciate your recommendation, and we hope to see you again the next time you are in need of automotive assistance!

August 23, 2018

I feel like a VIP Even for simple repair or maintenance visits, I am super impressed with how fast I am checked in, the lounge amenities available, the free car wash, a More

by Joyous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Morey
Aug 24, 2018 -

Lexus Santa Monica responded

Thank you so much for this wonderful feedback! We are so pleased to hear that you are so content with the quick and efficient service that we always strive to provide you with! We look forward to continuing to provide you with our best efforts in the future!

August 22, 2018

Sevice Sam Neal was very helpful, patient, and understanding of all my needs. I appreciated his help and follow through! He made me feel like a valued cus More

by Nancy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Cabrera
Aug 24, 2018 -

Lexus Santa Monica responded

Hi Nancy, Thank you for your kind rating! We are so glad that Sam provided you with the respectful and helpful assistance that you deserve, and that you are so content with your visit! We hope to see you again the next time you are in need of service!

August 21, 2018

Great experience Working with Neal Greene was a great experience. There was no pressure. Allowed me to test drive 3 different Lexus vehicles so that I was able to na More

by elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela, Michael Carter, Neal Greene, Qudir Omar
Aug 22, 2018 -

Lexus Santa Monica responded

Hi Elaine, Thank you so much for your recommendation! It's so great to hear that Neal explored your options with you to ensure that you made the perfect choice. We're so glad that he could not only help you to find a vehicle that you love, but that he provided you with such a smooth and hassle-free buying experience, as well! We hope you enjoy your vehicle, and we thank you for the opportunity to work with you!

August 21, 2018

Great experience The team helped me find the vehicle I wanted and get the customization I wanted. I drove off completely happy with my purchase, and will be back again More

by aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxanne Colatrella
Aug 22, 2018 -

Lexus Santa Monica responded

Hi Aaron, Congratulations on your new vehicle, and thank you for taking the time to share this kind rating! It is a pleasure to know that you are so happy with your new vehicle, and we are so glad that we could help you find exactly what you had in mind! We hope you are enjoying your new ride! We can't wait to work with you again next time.

August 20, 2018

Very efficient and professional team at Lexus Santa Monica We received excellent service and were able to leave with my chosen car in no time at all. We were both impressed by the efficiency as well as the pro More

by Susi61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Pourhashem
Aug 22, 2018 -

Lexus Santa Monica responded

Hi Susi, Thank you so much for your kind rating and for choosing to do business with us at Lexus Santa Monica! We are so pleased to hear that Paul helped you to take home your perfect vehicle after providing you with a quick and efficient buying experience! We congratulate you on your recent purchase, and we hope you are enjoying it!

August 20, 2018

Painless and Pleasant Experience I really appreciate how easy Lexus of Santa Monica made the experience of leasing the Lexus pain free. They gave me a fair price without a hard sell. More

by Scott
Customer Service
Recommend Dealer
Yes
Employees Worked With
Omar Salgado and Elliot Gorski
Aug 22, 2018 -

Lexus Santa Monica responded

Hi Scott, It's such a pleasure to hear that your recent buying experience with Omar and Elliot was so smooth and hassle-free! It is our joy to provide you with the vehicles and deals that you are looking for, and we look forward to the opportunity to do so for you again in the future.

August 20, 2018

Great experience Bob L. did a great job and was very professional. I bought a car before from him and will certainly buy again. Very good follow through and got a grea More

by TheDoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob and Tristan
Aug 22, 2018 -

Lexus Santa Monica responded

Thank you so much for taking the time to leave Bob this great review! We are so glad to hear that you are so confident in his service, and that he has consistently provided you with great assistance and great deals. We can't wait to work with you again in the future!

August 18, 2018

Michael Indzheyan was awesome! I couldn’t be happier! Michael Indzheyan was a great salesman. He was very patient throughout the process, never pushy. He let me test drive the car t More

by MelH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael indzheyan
Aug 20, 2018 -

Lexus Santa Monica responded

Hi Mel, We're so thrilled to hear of your satisfaction! It's so wonderful that Michael was so thorough in ensuring that you found the perfect vehicle, and equally, that you were full educated and content with the one that you selected! We are sure that he will be so honored to hear of your recommendation, and we hope you enjoy your new vehicle!

August 16, 2018

Great experience, professional and knowledgeable Neal was a delight to work with. I called a 3 weeks before to inquire and once I decided to come in Neal was easy to work with and talk to. He made me More

by kpolley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Greene
Aug 17, 2018 -

Lexus Santa Monica responded

Thanks kpolley! It's great to know that Neal was so helpful and accommodating throughout your car buying experience, and that he made sure that you felt confident and well informed through each step of the process. We appreciate your business and hope you're enjoying your new car.

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