Lexus Santa Monica

A++++++++++++Service Numero Ocho Yes! I’m finally in a new Rx it took a bit longer this time but it made it that much sweeter this time around. Gotta say Enrique Carvaj Numero Ocho Yes! I’m finally in a new Rx it took a bit longer this time but it made it that much sweeter this time around. Gotta say Enrique Carvajal made up worth it by stepping up to the newer Rx L. Car is great since I can now carry my daughters friends in the back and have the extra space. When I ask Enrique about the equipment level if it’s up to par with my current Rx he always says, “ Everything you currently have and more, never less” when I hear the words and heard the deal I couldn’t pass it up. I had to pick up my daughter from school that day and as always he made it so convenient by bringing me the car home. I understand is not something dealerships do or like doing but as always I appreciate the convenience. I trust Enrique so much that I have sent in at least 5 colleagues and they have had the same experience and purchased from him, including my own wife. Now if that doesn’t tell you the trust I have with him... I don’t know what will. Shout out to Oscar Aguirre as well for helping Enrique drive from Santa Monica all the way to the valley in traffic and showing me the car, remind me next time to get you a drink 🍻. Enrique’s the man no doubt. Nothing more comforting than seeing a familiar face after all these years and driving away in a car I got a great deal on. I’ll be there for 9th and 10th if you’re still there my friend. Thanks, Jay Z More

Great Expedience!! Thank you Richard Doherty!!. I had a great experience at Lexus Santa Monica and I also appreciate that you were able to service my car, despite the fa Thank you Richard Doherty!!. I had a great experience at Lexus Santa Monica and I also appreciate that you were able to service my car, despite the fact that I didn't have an appointment. You demonstrated a great professionalism! Thank you very much again, Doina Tanasescu, MD More

It Was Easy George Morales was excellent! As was the man at the parts department, the cashier, and the woman who retrieved my car. More words are not necessarily George Morales was excellent! As was the man at the parts department, the cashier, and the woman who retrieved my car. More words are not necessarily better than fewer. For that reason I might not take the survey again. True of the title as well. More

Perfect From the moment I drove up to the moment I left this Lexus dealership and David the service manager were friendly and professional..I would recommend From the moment I drove up to the moment I left this Lexus dealership and David the service manager were friendly and professional..I would recommend this Lexus dealership to anybody More

a great experience For the last 20 years I have been leasing a car from Neal Greene. Each time it has been painless and efficient. I feel as though he is always trying For the last 20 years I have been leasing a car from Neal Greene. Each time it has been painless and efficient. I feel as though he is always trying to the right thing with each lease considering the needs of the dealership as well as mine. More

Experience My experience with the SM Lexus team was handled in a personable, knowledgeable and professional manner throughout from start to finish! I would absol My experience with the SM Lexus team was handled in a personable, knowledgeable and professional manner throughout from start to finish! I would absolutely consider my next purchase from SM Lexus! More

maintence visit I called for an appointment and was told I could come in that day. So I did!! I met Adrianne for the first time. She answered all my questions, was p I called for an appointment and was told I could come in that day. So I did!! I met Adrianne for the first time. She answered all my questions, was personal and efficient, and very pleasant to deal with. My car was completed sooner than I expected and very clean which I greatly appreciated. More

Problems solved I had my 30k Maintence plus I paid for an interior clean. Unfortunately I also had a nail in my tire. After four days my car was ready however there w I had my 30k Maintence plus I paid for an interior clean. Unfortunately I also had a nail in my tire. After four days my car was ready however there was a scratch in my car. They took my car back and fixed the issue. Everyone was friendly and caring. Greatly appreciate Patrick’s efforts ! You made a difference! More

Dream deal for my dream car! Enrique Carvajal is my car Genie! This is my 4th car from Lexus Santa Monica all purchased with Enrique. He out did himself this time. He called me wi Enrique Carvajal is my car Genie! This is my 4th car from Lexus Santa Monica all purchased with Enrique. He out did himself this time. He called me with an offer I couldn't refuse. The price was right on the car of my dreams. He was so efficient that the deal was 90% done over the phone. All I had to do was drop-in initial and pull off the lot. His salesmanship is remarkable. Lexus Santa Monica has a costumer for life as long as Enrique is there. More

Robert Doherty He took great car of my car. He was very helpful and kept me up to date on what was going on with my car. He took great car of my car. He was very helpful and kept me up to date on what was going on with my car. More