Lexus Santa Monica

Fast service appt Miguel Santiago was friendly and kind. The process to obtain a loaner vehicle was quick and easy. My car was ready sooner than initially indicated. Gr Miguel Santiago was friendly and kind. The process to obtain a loaner vehicle was quick and easy. My car was ready sooner than initially indicated. Great experience! More

Terrific EVERYTHING WAS PERFECT AND THE STAFF WAS AMAZING! Very easy/pain free. A very good experience and I'll be back the next time the Lexus needs service! EVERYTHING WAS PERFECT AND THE STAFF WAS AMAZING! Very easy/pain free. A very good experience and I'll be back the next time the Lexus needs service! More

Oscar najera Oscar is very friendly does an excellent job. I think Lexus IS lucky to have such a wonderful service writer. I'm glad I found him when he is not in Oscar is very friendly does an excellent job. I think Lexus IS lucky to have such a wonderful service writer. I'm glad I found him when he is not in I come back when he is there. More

Patrick is great Thoughtful, thorough and well informed. He is 100% committed to providing the best customer service. He even checked on getting me the best possible Thoughtful, thorough and well informed. He is 100% committed to providing the best customer service. He even checked on getting me the best possible discount and went above and beyond. More

Courteous , fast and efficient . Lexus Santa Monica Service facility has always been Top Notch. The only downside of course is going to a dealership service center out of warranty...y Lexus Santa Monica Service facility has always been Top Notch. The only downside of course is going to a dealership service center out of warranty...your going to pay $$$ ! More

Car shopping was a pleasure. The experience was pleasant with no pressure from Chris, the internet sales person. The environment was attractive since the building is beautiful. Ev The experience was pleasant with no pressure from Chris, the internet sales person. The environment was attractive since the building is beautiful. Everyone was very helpful and considerate of my needs. They told me to come back any time for help with the controls of the car. More

Excellent customer service and car service Very accomodating and professional.excellent customer service and professionalism and car service and people service. Patrick worked with me to creat Very accomodating and professional.excellent customer service and professionalism and car service and people service. Patrick worked with me to create and exceptional experience at Lexus. More

Great Service The service representative was very helpful, all went fine. So 5 stars for Oscar and the team. If I was rating the car wash, which I appreciate The service representative was very helpful, all went fine. So 5 stars for Oscar and the team. If I was rating the car wash, which I appreciate as part of the service, this time the wash was a 3 star. More

patrick levinson Patrick is absolutely wonderful! He is professional, knowledgeable, timely, courteous & the best! He assists you in every way . He should train oth Patrick is absolutely wonderful! He is professional, knowledgeable, timely, courteous & the best! He assists you in every way . He should train others on customer service etiquette. I cannot say enough about him. Car service is usually very unpleasant especially for females. Patrick makes sure you understand everything being done. He is superb! More

Terrific Service Christopher Young is a terrific service advisor. He was on time, pleasant, helpful and fast. He explained what services would be done on my car and Christopher Young is a terrific service advisor. He was on time, pleasant, helpful and fast. He explained what services would be done on my car and his price estimate was spot on. Great overall service experience. I highly recommend him! More