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Lexus Santa Monica

Santa Monica, CA

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1,310 Reviews
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1501 Santa Monica Boulevard

Santa Monica, CA

90404

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Showing 1,310 reviews

September 14, 2017

Service I come to Santa Monica for good service and because they give me a loaner LEXUS to use. The VAN NUYS SERVICE DEPARTMENT DID NOT GET Good REVIEWS More

by Mercy0322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Doherty
September 14, 2017

Good experience Sensor was replaced and our service rep was great and communicative and went the extra mile on getting a smoke smell out of the car, which we bought f More

by jf1131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cant' remember his name, Oscar Romero
September 14, 2017

user friendly bought a new car.......quick price quote that was more than competitive .......came down and was out the door with new car in short order More

by carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chris debonnet, Eddie Barajas
September 14, 2017

Execellent Service The service was excellent. Alex, Matt and the other employees were extremely professional and courteous. I will highly recommend this this dealership More

by DLEESQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales , Matthew Unger
September 14, 2017

Efficent I didn't have an appointment but was promptly taken care of and had a loaner vehicle within 15 minutes. Christopher had good follow up but without Rox More

by Lexus#7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Young, Roxanne Colatrella
August 30, 2017

Tim Nelson is the best I have been going to this service center for 10+ years with TIM NELSON. He is knowledgeable, trustworthy, friendly and kind. He goes above and beyond More

by Adora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Nelson
August 29, 2017

Great Experience I was very pleased with my overall experience at Lexus Santa Monica thanks to my sales consultant Enrique Carvajal. Enrique was attentive and professi More

by Maribel
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Enrique Carvajal
August 28, 2017

Enrique is the best sales consultant Enrique was my sales consultant and he was amazing!!. I followed him from Lexus Beverly Hills because he is simply the best! He was extremely professi More

by Lenok13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Carvajal
August 26, 2017

Overall excellent Enrique Carvajal provided excellent service and was very professional. I was pleased with the overall experience at the Santa Monica dealership and w More

by Jon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Enrique Carvajal
August 24, 2017

Exceptional Experience Yet again another wonderful experience with Lexus of Santa Monica. Enrique Carvajal was incredible. He made the whole process seamless. He was extreme More

by Natasha F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Carvajal
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