Lexus Santa Monica

Fabulous, as usual. Neal Greene was again wonderful and so knowledgeable about all the models. Joshua was very patient helping me set everything up in my new car. And Jul Neal Greene was again wonderful and so knowledgeable about all the models. Joshua was very patient helping me set everything up in my new car. And Julie was very thorough explaining all my options. Excellent service, beautiful dealership! More

Excellent help from David with my service David was most obliging and fitted me in for a short service and replace the battery on my key which was showing it was about to expire. Very worryi David was most obliging and fitted me in for a short service and replace the battery on my key which was showing it was about to expire. Very worrying, but David also showed me a way to start the engine in an emergency with the key placed over the starter button. Most helpful. More

Very accommodating. Efficient and helpful. Bob Uchida and Elliot were excellent as was Josh the technician who showed me different features of the car. Valet Parker’s we’re excellent Elliot were excellent as was Josh the technician who showed me different features of the car. Valet Parker’s we’re excellent More

Easy peasy Arsany was great and took care of everything. I had another appointment in Santa Monica which I went to while Lexus serviced my car. They even arran Arsany was great and took care of everything. I had another appointment in Santa Monica which I went to while Lexus serviced my car. They even arranged for Lyft to take me to and from my appointment. It was so easy. I recommend this dealership, absolutely. More

Val and Mason were outstanding. They were very supportive, responsive and friendly. Their concern to meet our needs and listen was very much appreciated. We would not be enjoying our new car witho supportive, responsive and friendly. Their concern to meet our needs and listen was very much appreciated. We would not be enjoying our new car without these men and your customer service. More

Couldn't ask for more It was my first time there and a great experience. Fair all the way around, and they listened to a hair-brained scheme I had of installing Google Aut It was my first time there and a great experience. Fair all the way around, and they listened to a hair-brained scheme I had of installing Google Auto, and haven't dismissed it out of hand. Yet. More

Service at Santa Monica Lexus is great every time. They get me in and out quickly and are easy to deal with. The staff is courteous and nice. Highly recommend! get me in and out quickly and are easy to deal with. The staff is courteous and nice. Highly recommend! More

service visit Ray James made my visit easy, courteous, and professional. Dealership was quite time efficient especially with use of courtesy LYFT transport to and Ray James made my visit easy, courteous, and professional. Dealership was quite time efficient especially with use of courtesy LYFT transport to and from my office More

purchased a previously owned NX 300. We worked with Jack George and found him to be delightful. He answered all of our questions and never made us feel rushed or pressured. We felt very We worked with Jack George and found him to be delightful. He answered all of our questions and never made us feel rushed or pressured. We felt very lucky to have him as our salesperson. More

Came to purchase a 2020 ES350. I had arranged an appointment with Neal Greene who met my husband and me upon arrival. We had a already spoken on the telephone about what I was look I had arranged an appointment with Neal Greene who met my husband and me upon arrival. We had a already spoken on the telephone about what I was looking for and I test drove the car that I finally purchased. I had driven my previous car for 20 years and 178,000 miles and it was a fairly difficult decision for me. I came back a second time during the same day after finally making my decision in favor of the Lexus. Neal was very patient and understanding and I felt no pressure at all to make a quick decision. I felt that the price was arrived at fairly and that we all (the dealership and I) came away satisfied with the transaction and its outcome. I would gladly recommend the dealership and especially Neal. More