Lexus Santa Monica

Satisfied Christopher Young offered the type of service I expected, but rarely received. I expected the service manager to be knowledgeable, and honest. Did Christopher Young offered the type of service I expected, but rarely received. I expected the service manager to be knowledgeable, and honest. Did the well, and not trying to hook me for service that I did not need or want. I do not like to be hustled. A satisfied customer, Wang More

Couldn’t have asked for a better experience Hands down the best service experience ever. Adrianne Marmolejo took care of me in an efficient, timely, and professional manner. The estimate was ac Hands down the best service experience ever. Adrianne Marmolejo took care of me in an efficient, timely, and professional manner. The estimate was accurate. The car was washed, running smoothly, and returned to me super fast. More

Excellent service- professionalism and welcoming experience I was very pleased with the service at Lexus Santa Monica. Patrick Levenson was extremely professional and kind. He went extra-miles to help me get th I was very pleased with the service at Lexus Santa Monica. Patrick Levenson was extremely professional and kind. He went extra-miles to help me get the best service possible in the most timely manner so that it would not disturb my busy schedule. I have been a client of Lexus Santa Monica for almost 10 years and will certainly continue going there for all my car maitenance needs or repair. It is a 5-star experience each time! The cookies and coffee are delicious, by the way... More

Super Rafael Navarro was super: work estimate was accurate, price estimate was accurate, delivery time was accurate; I could not have had a more professiona Rafael Navarro was super: work estimate was accurate, price estimate was accurate, delivery time was accurate; I could not have had a more professional experience. More

Jennifer Ellis Terrific service. Honest, fair, respectful of our time. A friendly, pleasant experience all the way through.. I would gladly recommend this dealersh Terrific service. Honest, fair, respectful of our time. A friendly, pleasant experience all the way through.. I would gladly recommend this dealership and salesperson, and will probably purchase there again. More

Great experience From my service advisor, Adriane Marmolejo, to the cashier ladies and the telephone operator, all were attentive, friendly, provided excellent service From my service advisor, Adriane Marmolejo, to the cashier ladies and the telephone operator, all were attentive, friendly, provided excellent service and listened to my requests. More

They made good Patrick Levenson was my service advisor. My tire pressure sensor was broken during routine maintenance. I told Patrick that my sensor was not workin Patrick Levenson was my service advisor. My tire pressure sensor was broken during routine maintenance. I told Patrick that my sensor was not working when I got my car back. He got my sensor fixed after getting his manager's approval at no extra charge. Thanks for taking care of it. More

Lexus Santa Monica is by far the BEST service center! I have been to several different Lexus Service Centers and non of them compare to Lexus Santa Monica! I drive all the way from Redondo Beach to get my I have been to several different Lexus Service Centers and non of them compare to Lexus Santa Monica! I drive all the way from Redondo Beach to get my car taken care of. Thanks Ray James, you are awesome! More

Jay James is great! I go far from my house to the SM Lexus where Ray James is, when I have a Lexus dealer within walking distance of where I live. Ray always takes care o I go far from my house to the SM Lexus where Ray James is, when I have a Lexus dealer within walking distance of where I live. Ray always takes care of things and he can be TOTALLY trusted. I never ever feel like he is pushing me to do anything that is not necessary. That is very important to me. More