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Lexus Stevens Creek

San Jose, CA

Overview
Employees
Reviews
Vehicles
4.9
1,244 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
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3333 Stevens Creek Blvd

San Jose, CA

95117

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Showing 1,244 reviews

January 15, 2025

My service advisor Samson Du deserved a 5 Star for his excellent service from start to the end! Thank you Samson for you professionalism & sincerity. More

by Cris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Lexus Stevens Creek responded

Thank you for taking the time to leave such a wonderful review on DealerRater! We’re so glad to hear that Samson provided you with excellent service from start to finish, and we’re happy to know that he made such a positive impact on your experience. Make it a great day - Lexus of Stevens Creek

January 12, 2025

Very clean and organized! And the snacks beverage all clean. Neat and tidy very nice. More

by Prasadronaldv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Numer Talag
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Lexus Stevens Creek responded

Thank you for your kind feedback, Prasadronaldv! We’re so glad to hear that you found our dealership clean, organized, and well-maintained. We strive to create a comfortable and welcoming environment for all our guests, and it’s great to know that the snacks and beverages added to your positive experience. Lexus of Stevens Creek

January 12, 2025

Best service every time. Consistently on time and overall reasonable pricing. Support staff are the best. More

by jdixson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Lexus Stevens Creek responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you consistently have a positive experience with our service team. Being on time and providing reasonable pricing is always a priority for us, and we're happy to know our support staff have made such a great impression. Your continued trust and support mean a lot to us, and we look forward to serving you again in the future! Lexus of Stevens Creek

January 10, 2025

It makes servicing my car an easy task given appointment availability and use of a rental car. More

by marylou2717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Lexus Stevens Creek responded

Thank you for your kind DealerRater post! We're glad to hear that the availability of appointments and the use of a rental car made servicing your vehicle easier. Your feedback is truly appreciated, and we look forward to continuing to assist you in the future! Lexus of Stevens Creek

January 10, 2025

Service advisor Hong Lyexcellent in all respects. Work done and vehicle delivered as promised. All employees courteous and helpful. More

by arturoesq
Recommend Dealer
Yes
Employees Worked With
Hong Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Lopez
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Jan 10, 2025 -

Lexus Stevens Creek responded

Thank you for sharing your experience! We’re so glad to hear that Hong Ly provided excellent service and that your vehicle was delivered as promised. It's great to know that our team was courteous and helpful throughout the process. Lexus of Stevens Creek Svc Center

January 10, 2025

Love Lexus of Steven's Creek. Paymon is the best service advisor ever and I always rate it a 5 star! More

by ktdancr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paymon Khajavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Lexus Stevens Creek responded

Thank you for your kind words! We’re so happy to hear that you love Lexus of Steven's Creek and that Paymon consistently provides you with excellent service. We truly appreciate your 5-star rating and look forward to continuing to serve you with the best experience possible! Team Lexus of Stevens Creek

January 06, 2025

Staff are professional and easy to deal with. I got 2 Lexus RX350 that is serviced by Stevens Creek lexus and to this day only Tom meets my expectations like true values of Lexus in dealing with More

by Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Luong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Lexus Stevens Creek responded

Thank you so much for your kind words! We're thrilled to hear that Tom consistently meets your expectations and provides the exceptional service that embodies the true values of Lexus. We take great pride in our professional staff and are grateful for your continued trust in Stevens Creek Lexus for your RX350s. It’s our pleasure to serve you, and we look forward to maintaining that high level of service for you in the future. Lexus of Stevens Creek Svc Center

January 02, 2025

I had a great sales agent Minh Nguyen. I’m very satisfied with the service More

by tanle7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Lexus Stevens Creek responded

We're humbled to serve you and Happy New Year - Team Lexus of Stevens Creek Svc Dept.

December 30, 2024

They are very attentive and communicable! All staff are friendly and I love the drinks and snacks ! More

by Lyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Babcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Lyn responded

Very nice office all around and staff is always awesome !!!

December 29, 2024

Eric Yang is a very patient and enthusiastic employee and I am very grateful to him. More

by zfszqq2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renna Yao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Lexus Stevens Creek responded

Thank you for sharing your kind words! We're so glad to hear that Eric Yang was able to assist you with patience and enthusiasm. We truly appreciate your gratitude and will be sure to pass along your compliments to Eric. If you need anything further, please don’t hesitate to reach out. We're here to help! Happy New Year - Team Lexus of Stevens Creek

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