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Lexus Stevens Creek

San Jose, CA

Overview
Employees
Reviews
4.9
1,343 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
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3333 Stevens Creek Blvd

San Jose, CA

95117

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Showing 1,343 reviews

July 01, 2026

Excellent people skills,, very professional people,. Very helpful to detail , positive attitude towards others, great communication skills More

by josebenavides1730
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Sun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Lexus Stevens Creek responded

From all of us @ Lexus of Stevens Creek, please enjoy what you drive and we're honored to serve you and your auto care needs.

June 26, 2026

My service agent, Hong Ly is outstanding. The system for handling service is smooth and efficient More

by BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hong Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2026 -

Lexus Stevens Creek responded

Thank you for entrusting Lexus of Stevens Creek with your auto servicing needs. Make it a great day and please hurry back

June 22, 2026

Love the whole team of sale department (Louis Nguyen) and (Aden Tran) truly professional, friendly, reliable to help me to buy a new car. I would like to thank you the team of Steven Creek Lexus. More

by Dain71nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aden Tran
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Jun 22, 2026 -

Lexus Stevens Creek responded

Thank you so much for your kind words and for choosing us for your new vehicle purchase! We're delighted to hear that Louis Nguyen and Aden Tran provided you with a professional, friendly, and reliable experience throughout the process. Congratulations on your new car, and thank you for being part of the Steven Creek Lexus family!

June 09, 2026

We have bought two cars here and used their service department for each. Have had great service. More

by gmanthey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2026 -

Lexus Stevens Creek responded

We truly appreciate your continued trust in choosing us for both your vehicle purchases and service needs. It’s great to hear that our service department has consistently provided you with excellent care. Lexus of Stevens Creek Svc Center

June 08, 2026

Great service from Carlos and Ramiz! We purchased from out of state so a little more challenging but they made the process easy! More

by cynthia.d.adams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Toscano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2026 -

Lexus Stevens Creek responded

We're delighted to hear that Carlos and Ramiz provided great service and made your out-of-state purchase process smooth and easy. We understand that buying from another state can present additional challenges, so it's wonderful to know they helped make the experience stress-free. We truly appreciate your business and hope you enjoy your purchase. Lexus of Stevens Creek

June 07, 2026

My car service was handled properly, promptly and professionally. Michel Negy was very helpful and communicated to me while the car was being serviced. I am very appreciative of the assistance from M More

by BLKASARDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2026 -

Lexus Stevens Creek responded

Thank you for taking the time to share your experience with us. We're pleased to hear that your vehicle was serviced properly, promptly, and professionally. Michael will be especially grateful for your kind words. Providing clear communication and attentive service throughout the process is something he takes great pride in, and we're glad he was able to make your experience a positive one. Lexus Stevens Creek Service

June 06, 2026

Great response and service. Very accommodating. Great progress updates. From making appointment to pick everything went smoothly. Also nice to pick up the car that has been was More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2026 -

Lexus Stevens Creek responded

We're delighted to hear that your experience was smooth from scheduling your appointment through vehicle pickup. Our team works hard to keep our guests informed throughout the process, so it's great to know the progress updates were helpful. Lexus Stevens Creek Service

June 03, 2026

They always honor their prior price commitment prior to our visiting the dealership. Our salesman Steve Yi is truly professional and he takes the stress out of buying a car. Thank you again Steve Yi. More

by SteveH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Yi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2026 -

Lexus Stevens Creek responded

Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that we honored our price commitment and helped make your car-buying process a positive one. We especially appreciate your recognition of Steve. His professionalism, honesty, and dedication to providing a stress-free experience are qualities we value greatly, and we're thrilled he made such a positive impression. Lexus of Stevens Creek

June 01, 2026

Thanks to Jaimie for the help provided to me while my car is in service. Keeping me updated with the status on my vehicle. More

by dhon701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie Armas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2026 -

Lexus Stevens Creek responded

We're pleased that Jaimie's communication and updates made your experience a positive one. We appreciate your feedback and look forward to assisting you again in the future! Lexus of Stevens Creek

May 30, 2026

I set my appointment at 1:40 pm, arrived at 1:30 and was not helped until 2pm until I had asked. Then I was told I would have to wait in house and could not provide an uber for me if I choose to leave, nor More

by Cstephyu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerardo Portillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2026 -

Lexus Stevens Creek responded

We would like to acknowledge your rating and review on DealerRater and extend our sincere apologies for any dissatisfaction you may have experienced. Our Service Supervisor, Jacob Hopkins, has reached out to you via a phone call, welcome the opportunity to discuss this matter further at your earliest convenience. Please feel free to contact Jacob directly at: D: 408 330-3010 E: Jacob.Hopkins@LexusofStevensCreek.com

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