Lexus Stevens Creek

Hong was so enthusiastic about helping me out. She was very clear on what services was needed for my NX! She was very clear on what services was needed for my NX! More

Hong is amazing and one of the best team members there. Her comms are great throughout the service of my car and i wouldn’t go anywhere else. I love the team there and the service facility. Her comms are great throughout the service of my car and i wouldn’t go anywhere else. I love the team there and the service facility. More

I had a wonderful experience purchasing my Lexus . . the entire process was smooth n stress free and the service from Louis was excellent from start to finish. . the entire process was smooth n stress free and the service from Louis was excellent from start to finish. More

Alvin and Louis are taking care of me. They are professional and patient especially Alvin, his after sale service is awesome. As a result, I got positive experience with them. By the They are professional and patient especially Alvin, his after sale service is awesome. As a result, I got positive experience with them. By the way, I had uncomfortable responses with Jennifer and feel looked down on me when I talked to her neighbor, Andy. She was turning her face towards the opposite side of me at least two times. Her facial expression was making me not welcome. More

My overall experience with buying my Lexus was very positive. Friendly and courteous staff. Very pleasant service. Clear explanation of the process, the vehicle, the options, and the pricing. positive. Friendly and courteous staff. Very pleasant service. Clear explanation of the process, the vehicle, the options, and the pricing. More

Great courteous service. I was explained what was going on what needed and battery was charged and found covered by insurance. Justin was fabulous. Thanks I was explained what was going on what needed and battery was charged and found covered by insurance. Justin was fabulous. Thanks More

My overall experience purchasing my new car was amazing! Carlos, my salesman, went above and beyond to find the exact car I wanted with the interior and exterior features I was looking for. He was extremely Carlos, my salesman, went above and beyond to find the exact car I wanted with the interior and exterior features I was looking for. He was extremely helpful, transparent, and communicative throughout the entire process. He made purchasing my dream car feel easy and stress free. I especially appreciated that he never made me feel pressured and made sure I had the opportunity to test drive the car and feel completely confident in my decision. David, the finance manager, was also super helpful and took the time to guide me through all of the paperwork while thoroughly explaining everything. Both Carlos and David went above and beyond, and I truly felt taken care of from beginning to end!! More

My service advisor at Stevens Creek. Sampson Du, provided excellent service, knowledgeable, helpful, and patience with all of my questions and made me feel valued as a customer. Sampson Du, provided excellent service, knowledgeable, helpful, and patience with all of my questions and made me feel valued as a customer. More

I recently received a minor recall and inspection service, and I would like to express my appreciation. The service and overall experience were excellent—exactly what I would expect from Lexus. service, and I would like to express my appreciation. The service and overall experience were excellent—exactly what I would expect from Lexus. More