
Lexus Stevens Creek
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,247 reviews
My wife and I moved to San Diego Ca two years ago our lease on the Lexus was due Steven Creek Lexus has always given us good service we drove to San Jose to turn in our Lease and got into a 2014 Lexus, G lease on the Lexus was due Steven Creek Lexus has always given us good service we drove to San Jose to turn in our Lease and got into a 2014 Lexus, Greg Penske the Owner was there for business we ask if he would take a Picture with us he was happy to the picture turned out nice. Mo our Sales Person is very sharp and Anita Clevenger who help us with the Lease agreement we give her two thumbs up we want to mention we have worked with Mike Nessim for the past 15 years makes us feel at home. Thank You Elias and Camelia DeHerrera More
I haven't decided to buy Luxus SUV before I entered the Stevens Creek dealer. I thought Lexus is just another luxury to me. However, Joe gave me a shock when he was introducing the car. The car design the Stevens Creek dealer. I thought Lexus is just another luxury to me. However, Joe gave me a shock when he was introducing the car. The car design is so friendly and warm. From every details, from every small piece. The features Joe introduced are totally hitting my heart. I would say, if I didn't meet Joe at that day, I would NOT buy Lexus. Besides, Joe also gave me a very competitive price among bay area. I would recommend Joe -- if you have interest in Lexus cars. More
Herman and Anita did a fantastic job helping us with our lease as we had gone over our miles. Herman did a great job getting us into beautiful new hybrid which will save us a ton on gas. Our experience w lease as we had gone over our miles. Herman did a great job getting us into beautiful new hybrid which will save us a ton on gas. Our experience was painless and Herman was a pleasure to work with. I highly recommend Herman and Anita and Lexus of Stevens Creek. More
It was a 5-STAR experience to purchase my RX350 from Joe Hart. Before the purchasing day on Dec. 7, Joe provided detailed descriptions of all the package/option features and was very helpful with my car col Hart. Before the purchasing day on Dec. 7, Joe provided detailed descriptions of all the package/option features and was very helpful with my car color selection. He was direct, open, and honest with my inquiries on package/option prices. On the purchasing day, Joe spent lots of time explaining all the features and usages that I needed to know. He was very accommodating on my payment options, and made my purchase a great “December-to-remember” event. Edward Hsieh was also very friendly, knowledgable, and helpful with the final finance closing. I had purchased new Lexus before and this time is the best experience ever. I have strongly recommended this dealership to my friends and coworkers. More
I just had an excellent experience at Lexus of Stevens Creek, thanks to Chris Snyder. I came for my 5000 mile service. In addition to taking care of the scheduled maintenance, Chris took extra time to exp Creek, thanks to Chris Snyder. I came for my 5000 mile service. In addition to taking care of the scheduled maintenance, Chris took extra time to explore a couple other issues I had been having, patiently listening to my questions and making sure that every little detail was taken care of from resetting the clock to putting on my license plates. Moreover, he made sure it was done in 1/3 the time I had expected! After the servicing and cleaning, he went through my list of questions and made sure I had mastered using the various controls before sending me off with a smile. 5 stars all around! More
Well I am still in a bit of shock my husband surprised me last night by replacing my older Lexus with a beautiful new Hybrid! I walked outside and there was this brand new car with a big red bow and I me last night by replacing my older Lexus with a beautiful new Hybrid! I walked outside and there was this brand new car with a big red bow and I said "oh look somebody is getting a surprise" still clueless it was me ! lol. Herman was so amazing waiting by the car that he delivered himself on his day off and taking plenty of time to go over all the new features . After going over all the features he made sure I had all his contact information and followed up with a call and an email the following day . Really impressed with this quality of customer service and would highly recommend this dealership . More
Simply put, my new car buying experience with Herman Samaniego of Stevens Creek Lexus was amazing. I did my research ahead of time, knew exactly what I wanted and with the help of truecar.com also knew Samaniego of Stevens Creek Lexus was amazing. I did my research ahead of time, knew exactly what I wanted and with the help of truecar.com also knew how much I should pay. Herman was very knowledgeable, patient and never pushy. The price negotiation was quick and hassle free and I got the price I was looking for. I would gladly recommend Herman to my friends and family. What more can you ask for? More
Yesterday i was told that car faxes don't matter to the dealer when it comes to weather or not a car has been in a crash. i noted that maybe the SUV i bought from Stevens creek was damage before becau the dealer when it comes to weather or not a car has been in a crash. i noted that maybe the SUV i bought from Stevens creek was damage before because of a loose quarter panel and a crappy paint job. I was under the impression that certified cars met something but it look like it don't mean anything the people in charge. This is my second car I’ve bought from Stevens’ creek and my last when I’m called a liar to my face. More
Ryan was very knowledgeable, friendly, and patient during my test drive. He helped me buy my new Lexus ES 300h and trade in my old car. I really like him a lot. My sister will need a new car soon. If she dec my test drive. He helped me buy my new Lexus ES 300h and trade in my old car. I really like him a lot. My sister will need a new car soon. If she decides to buy a Lexus, I will definitely recommend Ryan to help her. More