Lexus Stevens Creek

I was so glad to have been referred to Herman. From the moment I walked in I felt comfortable and at ease. Herman really listened to what I was looking for and kept all my considerations in mind. I never moment I walked in I felt comfortable and at ease. Herman really listened to what I was looking for and kept all my considerations in mind. I never felt pressured or overwhelmed. He explained everything very clearly, in a concise and easy to understand way. I drove off with the perfect vehicle for me and am incredibly satisfied with not only the service but the vehicle itself. I will never purchase a vehicle from anyone else, I'll return to Herman and his team again and again! More

My experience with Herman Samaniego was excellent. He was knowledgeable and no-nonsense. The process was fairly quick, and I ended up with the EXACT car that I wanted at a reasonable price. It is a Lexus RX knowledgeable and no-nonsense. The process was fairly quick, and I ended up with the EXACT car that I wanted at a reasonable price. It is a Lexus RX 450h, in the color I wanted with the features I needed. Herman was quick to figure out my needs and he delivered on them. I ended up with a great car that I absolutely love! More

Herman is the best!!! I came to lexus to lease a new car and met Herman for the first time. He is very knowledgable and knows lexus vehicles in side and out. After test driving a few cars we sat down and sp and met Herman for the first time. He is very knowledgable and knows lexus vehicles in side and out. After test driving a few cars we sat down and spoke for a while about the different options and what really was the best fit for me. Unlike other dealerships I have been to Herman wants to build a connection with the customer and makes sure that every customer that walks through Lexus is valued for life. After we looked at all my options we came to a conclusion and I went ahead and leased a car that I love and fits my budget perfectly. Herman went through every little detail in the car and any questions I had about the technology thats packed in side my GS. Throughout the process Herman was also available through email and cell phone at any time to answer questions. I would recommend Herman to everyone...you will not be disappointed!!!! More

Friendly from beginning but most importantly knows how to save time for customer like me who does not want to spend hours in the dealer shop. It took me only 1 hour to do all the paper works and leave the sh save time for customer like me who does not want to spend hours in the dealer shop. It took me only 1 hour to do all the paper works and leave the shop with the new car. amazing!!! More

Was contacted by Herman about my current leased vehicle and the option to turn it in early and drive away in a brand new leased vehicle of my choosing. Herman was great to work with and made the transition and the option to turn it in early and drive away in a brand new leased vehicle of my choosing. Herman was great to work with and made the transition from one lease to another easy. He is very knowledgable and knows the Lexus vehicles very well, he helped us make the right decision for our lifestyle right now. I look forward to working with Herman again when my current lease ends....if not before! More

I am a long time Lexus owner, leasing a new RX every 3 years, Herman is always helpful with emails with me all the time before I get in (even when he was not in office). And it's an easy process for me to years, Herman is always helpful with emails with me all the time before I get in (even when he was not in office). And it's an easy process for me to drive my old RX in and get another one out. Before this, I never know buying or leasing a car can be so quick and easy. Thanks!! More

Let me start by saying that Herman and Anita were wonderful! My active lifestyle led me to want to switch from a sedan to an SUV. My lease on my ES350 was not coming up until September, so I was happ wonderful! My active lifestyle led me to want to switch from a sedan to an SUV. My lease on my ES350 was not coming up until September, so I was happy to see an email from Anita that I might be able to get out of it sooner. I was honest with her and said I did not think I could afford a Lexus SUV and that I would likely have to leave Lexus. Bottom line, Herman and Anita worked with me to find the right SUV for me at a price I could afford and on terms i could manage. This is the 3rd car I've leased with Herman helping me every step of the way. Buying/leasing a car is stressful for us all, but I found it especially stressful, being a single woman and going through the entire process alone. I feel like they truly had my best interest at heart. I highly recommend Lexus Stevens Creek and especially the dynamic duo, Herman and Anita! More

Peter was knowledgable and has the expertise in his work.He seemed confident in what he was talking about . there was no push at all unlike other salesperson.He was very helpful in helping me make my d work.He seemed confident in what he was talking about . there was no push at all unlike other salesperson.He was very helpful in helping me make my decisions , gave all the attention and time . I would recommend him anytime ! More

I started the process of buying my new Lexus ES 350 Hybrid through the Costco program and was then contacted by Joe Hart. Joe, from the beginning was honest, professional and had the customer first at Hybrid through the Costco program and was then contacted by Joe Hart. Joe, from the beginning was honest, professional and had the customer first attitude which made the process of buying a new car very enjoyable. Joe also took the time to explain the features of the new Lexus and followed up with me after the sale. I highly recommend Joe at Lexus of Stevens Creek. More

Joe was very friendly in explaining the features of the cars, took for a long test drive until I was satisfied. He let me drive the convertible both top up and top down. He also came in on a Sunday to help cars, took for a long test drive until I was satisfied. He let me drive the convertible both top up and top down. He also came in on a Sunday to help me buy the car which is otherwise his day off. He was very honest about the price (which was already a zero markup for them) and there was no hassle on negotiation. The price of the car had already dropped down since it was posted online as they had the 'one price' deal going on. He also helped me get a good price on my trade-in car which had a structural damage. Joe had the car ready exactly I wanted it and I took off :) Overall, Joe was great to work with and I highly recommend going to him for a smooth purchase of a car! More