Lexus Stevens Creek

I bought CT200h from Lexus Stevens Creek. The service was great and entire process from beginning to end was smooth. The sale was query through Costco website at Costco price. I was very happy with the price great and entire process from beginning to end was smooth. The sale was query through Costco website at Costco price. I was very happy with the price quoted and bought with our any hesitation. I recommend Herman Samaniego and he is wonderful sales person to work with. More

When I first visited the Steven Creek showroom, I was greeted by Ryan Hafich. He was very friendly and helpful; however, when I went through Cosco to make my purchase, I was directed to Joe Hart. Joe wa greeted by Ryan Hafich. He was very friendly and helpful; however, when I went through Cosco to make my purchase, I was directed to Joe Hart. Joe was the salesman I worked with when I purchased my last car nine years ago. He was pleasant to work with and even let me "wheel and deal" on the final price. I love the car! More

I had a positive experience when I test drove the car and when I dealt with the paper work. Both Edward Hsieh and Ryan Schrentz were firendly and knowledgable. It was a positive and smooth experience. when I dealt with the paper work. Both Edward Hsieh and Ryan Schrentz were firendly and knowledgable. It was a positive and smooth experience. More

Little did I know that when I entered Lexus of Stevens Creek that I would be in for the most pleasant buying experience my husband and I have ever had! It started when I spoke with Roxanne and she showe Creek that I would be in for the most pleasant buying experience my husband and I have ever had! It started when I spoke with Roxanne and she showed me around and made sure all my initial questions were answered. She then recommended Ryan Shrantz and soon I was in contact with him. First, I must say how professional, competent and genuine Ryan is. He is very knowledgeable and we at no time ever felt pressured from him. Ryan always made himself available for any questions and continues to keep in contact. I can highly recommend this dealership and Ryan. Every aspect we have experienced so far, from the sale to the service has been phenomenal! I also would like to mention that John Manasseh, who also assisted in our sale was always available and knowledgeable as well. We purchased the RX350 and we absolutely love it! Another big THANK YOU Ryan!! More

This is my first time purchasing a car by myself without my family with me and I am glad Joe is my sales person. Joe is assigned as my fleet manager via Costco auto program and he emails a quote to me almo my family with me and I am glad Joe is my sales person. Joe is assigned as my fleet manager via Costco auto program and he emails a quote to me almost immediately during the business day. Joe is responsive in answering emails. He is fun to work with and this is also the first time I actually had a pleasant experience in purchasing a car. I would highly recommend Joe to all my friends and families. In fact, one of my friends bought her Lexus from Joe ten years ago and she still remembers having pleasant experience with Joe. More

My wife and I had been looking for a used Ford Flex for quite a while. One day, searching the internet, my wife found the one we wanted and the advertized price was perfect for us. We called Lexus of Ste quite a while. One day, searching the internet, my wife found the one we wanted and the advertized price was perfect for us. We called Lexus of Stevens Creek and Joseph answered the phone. He was friendly and invited us to come down to have a look. We brought our 2 year old son with us and met Joseph at the dealership. Joseph was warm and friendly and was not at all pushy in any way. We loaded in our car seat and the four of us went for a test ride. Joseph answered all our questions and we made the purchase as soon as we got back to the dealership. He made sure our tank was topped off and that the detailers had cleaned every last inch of our car before we left the lot. He went out of his way to see that we were 100% satisfied with our new vehicle. This is the first time I have ever purchased a used car from a dealership and also the first time that I can safely say that I will definitely come back again to have Joseph help us buy another vehicle; Ford or Lexus or whatever. More

Eddie is a nice sales person. I called in for questions and negotiation before I came due to long commute. Eddie spent a lot of time to answer my questions and concern patiently. Also, Ed tried all the eff and negotiation before I came due to long commute. Eddie spent a lot of time to answer my questions and concern patiently. Also, Ed tried all the efforts to work out the a good deal for me! I believe Eddie will always do his best to satisfy his clients! More

Friendly and good customer care! Able to set the right expectations from the test drive to drive off from the dealership. Well above the expectations! expectations from the test drive to drive off from the dealership. Well above the expectations! More

I went to Lexus of Stevens Creek to lease a 2013 IS250. Smiles all around from the friendly staff. Really nice inside the building. I've always liked Lexus, but I didn't think I'd be driving one so soon. T Smiles all around from the friendly staff. Really nice inside the building. I've always liked Lexus, but I didn't think I'd be driving one so soon. Thankfully, I was lucky enough to have Herman helping me out. He was honest, friendly, patient, and helped me get a deal that I couldn't say no to. He made me feel at ease through this experience, and never pressured me into anything. He is someone I can trust, and so should you! . Lexus is lucky to have him working for them. Thanks a lot, Herman! More

My car shopping at Lexus of Steven Creek over the weekend was the most enjoyable experience by the two great salespersons Vincent Nguyen and Bill Billamay. They are knowledgable in all their current model ca was the most enjoyable experience by the two great salespersons Vincent Nguyen and Bill Billamay. They are knowledgable in all their current model cars, treat myself with professionalism, and going throught all the troubles in closing the deal in one afternoon. I did not expected to purchase the car in one day but they have showned me what's my options were and explain in details about the car that I want. I was so convinced by the late afternoon that the car ES 350 was the one that I will be driving off the lot. By far, I have to say that Vincent and Bill did a great job in closing the sales and earning my respect that I will be a returning customer in the future. I am sure that I have a friends at Lexus that I will recommend to all my friends, family members and co-workers to shop here first. So if anyone is out there looking for a luxury car with excellent customer experience, don't shop around any further but come straight to Vincent Nguyen and Bill Billamay for they will give you hassle free car shopping experience. Thanks Vincent and Bill for an outstanding works! Scott T More