Lexus Stevens Creek

Started out looking for a used ES 350 in the 20-25K range. I did my homework looking for cars in that price range at other lexus dealers, craigslist, and carfax. Found a couple of cars but they were range. I did my homework looking for cars in that price range at other lexus dealers, craigslist, and carfax. Found a couple of cars but they were selling fast. Eventually found an LS with higher than preferred mileage but just under 20. When I arrived at the dealer, this was going to be the first car I wanted to see since it was a new arrival with no pictures posted. The staff was ready for my arrival with a nice posting of my name and no waiting. I met Mr. Samaniego and he told me based on an earlier email, he had already picked out a car for me to drive. I told him I wanted to see the LS first and showed him the web listing. Guess what. That the the same car he wanted to show me. This is a very good dealership and service shop in terms of customer service. You may pay a little premium for the excellent service, but it saves me tons of time. One of my friends wanted me to consider some other brands but I have had too much success with the Lexus brand to consider switching. I plan to keep this car for a long time. More

A friend recommended the dealership when we expressed interest in an RX 350. We were "assigned" to Edward Hsieh and feel extremely fortunate we were. Edward is knowledgeable, polite and was able to han interest in an RX 350. We were "assigned" to Edward Hsieh and feel extremely fortunate we were. Edward is knowledgeable, polite and was able to handle everything we needed with the least amount of hassle we have ever had when purchasing a new car. We highly recommend Edward and Stevens Creek Lexus to anyone who wants to pursue owning or leasing a Lexus. More

I called the delearship to make an appointment through the Costco Auto Buying program. When I called the Costco representative to make an appointment, she said she was too busy, but she would set me up w the Costco Auto Buying program. When I called the Costco representative to make an appointment, she said she was too busy, but she would set me up with another salesperson. When I arrived at my appointed time, the salesperson told me he was busy and he turned me over to Edward Hsieh. I really lucked out getting Edward. He was friendly, extremely knowledgeable, and patient. He didn't try to rush me. He made sure all my questions were answered. He is definitely not what what you think of when you think of a "typical" car salesperson. He didn't try to pressure me into anything. He listened to what I wanted and found exactly what I was looking for. In the past I've gone "out of my way" to avoid delearships and salepersons. But, I would HIGHTLY recommend Edward and would DEFINITELY go to him again when I'm looking for another car. More

After taking out a second lease on my Lexus, I can say that Mo is one of the most accommodating, patient, and friendly sales representatives I've dealt with. His prompt service and attention to detail hel that Mo is one of the most accommodating, patient, and friendly sales representatives I've dealt with. His prompt service and attention to detail helped to ensure my satisfaction and reinforce the positive image of the Lexus dealership as a whole. Thank you again, and keep up the great work! More

Our experience in buying a 2012 LS460 was very pleasant with only a minor glitch. Dottie, Ryan and Brian were all very helpful and we would recommend Lexus of Stevens Creek for anyone looking for a painles with only a minor glitch. Dottie, Ryan and Brian were all very helpful and we would recommend Lexus of Stevens Creek for anyone looking for a painless auto buying experience. More

Great personality and trust. He and Sam are awesome. Did a great job of showing me the car and it drives like a dream. Yea! Did a great job of showing me the car and it drives like a dream. Yea! More

I drove from Vacaville to San Jose to buy my new Lexus RX 350 and it was worth the drive. I began my search online and found the dealer website was very helpful then I was contacted by Herman Samaniego and h 350 and it was worth the drive. I began my search online and found the dealer website was very helpful then I was contacted by Herman Samaniego and he answered all my questions. At the dealership, Herman was very easy to deal with and was not high pressure at all. I got the price I wanted for my trade in and for my new purchase. I would highly recommend Herman and Lexus Stevens Creek to anyone interested in buying a Lexus. More

Gorge is very nice, not pushy, willing to work with us. Gorge is very nice, not pushy, willing to work with us. after service is great. helpful and straight! I first test drive the car, and not ready to m Gorge is very nice, not pushy, willing to work with us. after service is great. helpful and straight! I first test drive the car, and not ready to make deal. Gorge was good at giving. e space to think and decide. we came back a week later to complete the purchase. More

My first impression of buying a car at a dealership was always a hassle to bargain the price. However, Vincent is very helpful and straight forward with the price. I did not have to bargain at all. I am always a hassle to bargain the price. However, Vincent is very helpful and straight forward with the price. I did not have to bargain at all. I am glad that I met Vincent and John as both are very friendly and helpful. I am very happy with the purchase of my new car. Thank you. More

Joe was amazing and easy to work with. He is no pressure, here to help, adapts to your style and speed, facilitates your process and interests. Overall, the purchase process is easy, comfortable, clear, clas here to help, adapts to your style and speed, facilitates your process and interests. Overall, the purchase process is easy, comfortable, clear, classy and welcoming. More