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Lexus Stevens Creek
San Jose, CA
1,244 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,244 reviews
June 02, 2021
Customer Service is very good.Paper work and credit Customer Service is very good. Paper work and credit check is not complex and quick. Explanation is clear. However, we prefer to see more cars disp Customer Service is very good. Paper work and credit check is not complex and quick. Explanation is clear. However, we prefer to see more cars displayed so we can have more choices. More
by Jenniferpham04
Employees Worked With
Ted Liu, Alejandro Lopez
May 18, 2021
Very good experience working with Vijay in Sales. He was honest and straightforward which was much appreciated. He was also patient with us for a whole day while we decided on the RX350. Everyone we worked honest and straightforward which was much appreciated. He was also patient with us for a whole day while we decided on the RX350. Everyone we worked with at the dealership was pleasant and helpful. More
by Dan
Employees Worked With
Vijay Sher
May 12, 2021
Customer interactions with delivered with professionalism and showed empathy. (Chris, from Southern California). I’m a satisfied buyer and will gladly refer family and friends. and showed empathy. (Chris, from Southern California). I’m a satisfied buyer and will gladly refer family and friends. More
by cielles
Employees Worked With
Chris, Robert Riley
May 04, 2021
This is my 2nd Lexus purchase and the experience was definitely exactly what I needed! I purchased with the Costco Auto Program and worked with Gary Luu to narrow down the right car for my needs. He w definitely exactly what I needed! I purchased with the Costco Auto Program and worked with Gary Luu to narrow down the right car for my needs. He was able to anticipate exactly what I needed to hear to reduce my stress about the car buying experience! Gary went well above and beyond my expectations & helped me trade in 2 vehicles & buy my new 2021 Lexus RX350... Gary was the right person to help me navigate this task and I couldn't ask for more. He truly embodies the 5 Star Sales Service Experience that Lexus is known for!!! THANKS AGAIN LEXUS and Gary Luu!!! More
by friedal
Employees Worked With
Gary Luu
April 30, 2021
Always a wonderful experience here! Herman was a great help with a quick buy out of my lease... thanks Lexus ! I would recommend this dealership to everyone looking for a smooth buying experience help with a quick buy out of my lease... thanks Lexus ! I would recommend this dealership to everyone looking for a smooth buying experience More
by Mama-of-2
Employees Worked With
April 24, 2021
I thought this purchase experience was going to be the usual dreadful, anxiety ridden battle one usually has at auto dealerships. I was pleasantly surprised. Eric Truong was great and handled the transact usual dreadful, anxiety ridden battle one usually has at auto dealerships. I was pleasantly surprised. Eric Truong was great and handled the transaction professionally. Thanks Eric More
by rpascua1
Employees Worked With
Eric Troung, Robert Riley
April 19, 2021
I purchased my first Lexus last weekend with Costco Auto Program. Once We signed up thru Costco, Joe Hart was very quick to respond. He was great to work with. Program. Once We signed up thru Costco, Joe Hart was very quick to respond. He was great to work with. More
by Becky LeTourneau
Employees Worked With
Joe Hart
April 18, 2021
Ahmad Khaire was very helpful he made my buying experience at Lexus of Stevens Creek Went smoothly ,this dealership has friendly staff and Robert Riley who help with finance is very nice experience at Lexus of Stevens Creek Went smoothly ,this dealership has friendly staff and Robert Riley who help with finance is very nice More
by T2
Employees Worked With
Ahmad Khaire, Robert Riley
