Lexus Stevens Creek

Attentive, knowledgeable, personable. The representative listened very carefully to the features we wanted in our new car. He then presented us with a model which virtually fulfilled ever The representative listened very carefully to the features we wanted in our new car. He then presented us with a model which virtually fulfilled everything we were looking for, including color. More

Smooth and easy Recently updated with new Lexus with the help of Herman and Jennifer. All the process was smooth and easy. Herman looked for several options which c Recently updated with new Lexus with the help of Herman and Jennifer. All the process was smooth and easy. Herman looked for several options which could be interested to me and helped with the right choice. Made it super easy to transfer from my current lease to a new one. Financial part was also super easy, Jennifer completed all the paper work and explained me all the questions I had. Over all great experience this time. I wish I had same experience for the first purchase. Evgeny More

Professional and helpful Nice car ! Salers are very confident. Working hard. Listened coustomoer. I felt I want to buy this car. Very efficient. It takes time. But it was Wort Nice car ! Salers are very confident. Working hard. Listened coustomoer. I felt I want to buy this car. Very efficient. It takes time. But it was Worth it More

Repeat customer This is fifth car I have bought/leased through this dealership and third one with the help of Herman Samaniego. Herman works hard to make sure I am sa This is fifth car I have bought/leased through this dealership and third one with the help of Herman Samaniego. Herman works hard to make sure I am satisfied with my purchase and provides me with all possible options so that I can make an informed decision. I think I am presented with fair pricing and service is excellent. More

purchasing the new RC-Fsport Excellent service Herman & Anita are the perfect team! My purchase was flawless and was in and out quick. Herman goes above and beyond the call of du Excellent service Herman & Anita are the perfect team! My purchase was flawless and was in and out quick. Herman goes above and beyond the call of duty, he values his customers with TLC. I would highly recommend Herman, great customer service. My experience for the last 12 years have been awesome! I feel he's MVP! I will be returning in a couple of years to roll into another Lexus! Big thanks to Herman & Anita! Margie Reyes More

Awesome Excellent service great customer care, I felt valued and appreciated the personal service thank you for everything. I will definitely shop with you i Excellent service great customer care, I felt valued and appreciated the personal service thank you for everything. I will definitely shop with you in the future. More

Purchasing the new RX-450h Good service in bay area, help a lot and nice sale service . showing me all using of the new car. The Sale manager and sale service so nice and help Good service in bay area, help a lot and nice sale service . showing me all using of the new car. The Sale manager and sale service so nice and help me a lot. paperwork did so quietly. More

new Lexus lease I have known Herman for 15 years and he, Ted Liu & Gary Luu were outstanding in their efforts to make this a smooth transaction from our old lease to I have known Herman for 15 years and he, Ted Liu & Gary Luu were outstanding in their efforts to make this a smooth transaction from our old lease to the new lease. I highly recommend Herman & Lexus of Stevens Creek. More

SATISFIED CUSTOMERS We have been loyal, Lexus of Stevens Creek, customers for over 28 years. In our opinion, and supported by personal experience, the sales and service We have been loyal, Lexus of Stevens Creek, customers for over 28 years. In our opinion, and supported by personal experience, the sales and service staff are true professionals. They are well trained, competent, personable and, above all, dedicated to insuring complete customer satisfaction. While we agree that the Lexus product is of high quality, it is the Stevens Creek employees that make us return to the agency on a regular basis. During the past 7 to 12 years we have been assisted by two outstanding representatives, Herman Samaniego (sales) and Anita Clevenger (finance). These exceptional employees have provided us with both courtesy and continuity. It's reassuring and comfortable working with familiar faces for so many years. Visit this agency. You won't be disappointed! More

Terrible experience with Neil Chandra at this dealership Wow! This isn't what we expected from a luxury brand. Just had a terrible terrible experience at this dealership with a sales manager named Neil Chand Wow! This isn't what we expected from a luxury brand. Just had a terrible terrible experience at this dealership with a sales manager named Neil Chandra. He was condescending, rude, manipulative, uninformed. Just a shady character. The dealership itself seems nice. We were seen quickly and has a decent experience till Neil started to try and give us the hard sell to make the sale. Insisting that he could only give us the 'best' price after he had run our credit. After I showed him that the Lexus website publicly advertised a better rate than he was showing us. He started obfuscating about how they were advertising a different vehicle. We are going to buy a Lexus but definitely not at this dealership and not with Neil Chandra. More