
Lexus Stevens Creek
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Herman was very knowledgeable and helpful. The dealership was very impressive. The salesman was very friendly, can across as a very trusting person, took his time to help the client. I will rec The dealership was very impressive. The salesman was very friendly, can across as a very trusting person, took his time to help the client. I will recommend him to my clients and friends. Great job Herman. More
Good car poor service I was there this morning try service my rx350 today one of the manage treat me so poor!he is so mean not even see the car and start argue with me also I was there this morning try service my rx350 today one of the manage treat me so poor!he is so mean not even see the car and start argue with me also there is wittiness see the whole thing ! Turn out I am at Fremont dealer they are good!wish you have Lexus better not go back there brings you bad mood for whole day ! More
great sales associatw vehicle delivered o my work went over entire vehcle,filled wth fuel and immaculant,paperwork quick and organized.Would definately recoend Hermn to any vehicle delivered o my work went over entire vehcle,filled wth fuel and immaculant,paperwork quick and organized.Would definately recoend Hermn to anyone that needs a great salesman More
Thanks Herman Samaniego This was the first vehicle I bought and Herman was a great adviser. He helped me through the process all the way. He took his time to explain and edu This was the first vehicle I bought and Herman was a great adviser. He helped me through the process all the way. He took his time to explain and educate about the difference from leasing a vehicle and purchasing a vehicle. More
Non-stressful car buying My experience was great. Did not feel rushed or pressured to buy a car. Herman took his time to be sure he understood what I was looking for in a new My experience was great. Did not feel rushed or pressured to buy a car. Herman took his time to be sure he understood what I was looking for in a new car. He explained my options thoroughly which allowed me to make the best decision for me. More
Fantastic experience Jacqueline was terrific, friendly, and patient. I expected to be shopping around for my next car for a while, but she was able to put a fantastic deal Jacqueline was terrific, friendly, and patient. I expected to be shopping around for my next car for a while, but she was able to put a fantastic deal together the very day I stepped in! More
Thanks Herman Samaniego for an outstanding service! It was a pleasure working with Herman on the lease of our new vehicle! Herman was very courteous and patient all through the process. He took the ti It was a pleasure working with Herman on the lease of our new vehicle! Herman was very courteous and patient all through the process. He took the time to understand what are the must-have features in a car, the pricing, color etc. and found us the best matched vehicle within our budget. Herman was very attentive and caring! He made sure he avoided bumps on the road during the test drive that would aggravate any pain from an injury my wife had sustained from a recent accident. Herman also personally delivered the car to our house, set up the home link, mobile phones, etc. What an outstanding service Herman delivered to his customers! I highly recommend Herman Samaniego and Steven's Creek Lexus. Thanks. More
It good experiences Hi All, Thanks Lena to help me select Lexus. I am totally satisfied with my experience at dealerships. It seems proceeding was a little long. Hi All, Thanks Lena to help me select Lexus. I am totally satisfied with my experience at dealerships. It seems proceeding was a little long. Thanks More
Buying Lexus of Stevens Creek is very pleasant It was a pleasure meeting Jacqueline and working with Jacqueline on becoming part of the Lexus family. Jacqueline is very helpful, pleasant, and easy It was a pleasure meeting Jacqueline and working with Jacqueline on becoming part of the Lexus family. Jacqueline is very helpful, pleasant, and easy to work with, making buying at Lexus of Stevens Creek a positive experience. I highly recommend Jacqueline and because of Jacqueline, I recommend Steven's Creek Lexus. More
Bad service I don't think they are a good service. The only thing I see it good there is coffee and water during waiting for my car. However, I was waiting over I don't think they are a good service. The only thing I see it good there is coffee and water during waiting for my car. However, I was waiting over 3 hours only in for maintence service 5k miles. I bought new car around 4months the tire defect but I did not know. I did bump in the curb but the impact the tire shouldn't be a big tore multiple places. I also showed them another area that I did not hit, still has little crack. This tire is defected before I hit the curb but they denial, that my fault. They are careless what I tried to tell them. One manage talked to me and tell me stop to listen to him. I am so frustrated and feel disappointed the way he were handling the issue. I thought they stand for the product they sold to customers but they don't. I never buy Lexus again for sure. More