Lexus Stevens Creek

Thank You Joe! Walked into Lexus of Stevens Creek and met Joe Minster, a polite and welcoming sales consultant. He was extremely efficient with my time (which I abso Walked into Lexus of Stevens Creek and met Joe Minster, a polite and welcoming sales consultant. He was extremely efficient with my time (which I absolutely appreciated) and asked a few baseline questions to understand my needs. Following our brief discussion Joe immediately took me to see a handful of his vehicles that best matched my description, not trying to upsell one over the other. What impressed me most was Joe’s detailed knowledge of each vehicle, incl the specific features and variances from one model year to the next. He could even point out specific flaws (if any existed) and recited a description of the vehicle’s history and time on the lot. It was obvious he took the time to study each vehicle inside & out, which relieved me from feeling the need to go over the entire vehicle with a microscopic lens. From test drive to purchase, Joe was completely professional and accommodating. During negotiations he was direct and honest, ensuring I was made to feel comfortable. This was my first luxury vehicle purchase and I have Joe Minster along with the rest of the Lexus of Stevens Creek staff to thank for making it a memorable experience. Thank You Joe! More

Great experience, highly recommend I highly recommend coming LEXUS ( Stevens Creek), you are sure to get highly personalized service and a great deal on great car. Jimmy Nehrer really I highly recommend coming LEXUS ( Stevens Creek), you are sure to get highly personalized service and a great deal on great car. Jimmy Nehrer really made this entire process as easy and comfortable as possible, he gave us a great deal and made sure we were happy and taken care of. Thanks Jimmy More

10 STAR REVIEW I have had the pleasure twice in the past few years of working with Herman Samaniego at Stevens Creek Lexus. Obviously the first time was smooth enou I have had the pleasure twice in the past few years of working with Herman Samaniego at Stevens Creek Lexus. Obviously the first time was smooth enough that when I found myself in need again, I went straight back to Herman. His communication is clear and thorough and I can't see what if any he could do to improve. Thanks Herman, you get 5 stars from me twice. 2016, 2017! More

Fantastic experience in leasing new RX--totally delighted We were at the tail-end of our first lease and had decided that we were going to just buy our leased RX because it had been such a great car. Plus, w We were at the tail-end of our first lease and had decided that we were going to just buy our leased RX because it had been such a great car. Plus, we didn't love the look of the new grills. But in his excellent non-pushy way, Herman offered to tell us a bit about the safety features of the new RX. When we said that we were likely to just buy our leased car, he didn't pressure us one way or the other. But since we were there, he wondered if we'd like to take a look at the new cars (and who doesn't like to look at new cars). So even though we had no intention of getting a new car, he was willing to spend lots of time with us and share his strong knowledge about the car's features. It came down to a decision between buying our old car and exactly one specific RX hybrid--Herman found that car for me in two days, and we are now the delighted the car and the fantastic service we received from Herman! And dealing with Anita for the lease documents was also a great pleasure. Both are a credit to Lexus! More

Outstanding service! Herman Samaniego & Anita at Lexus Dtevens Creek were both outstanding. Their knowledge and professionalism was terrific. Worked with them 3 years ago Herman Samaniego & Anita at Lexus Dtevens Creek were both outstanding. Their knowledge and professionalism was terrific. Worked with them 3 years ago and was so happy, went back with the same wonderful service. More

Outstanding Service and Excellent Portfolio Management Just received my new lease vehicle this past weekend and Herman Samaniego went above and beyond to make sure the transition between vehicles was seeml Just received my new lease vehicle this past weekend and Herman Samaniego went above and beyond to make sure the transition between vehicles was seemless. He provided me with the outmost in customer service and I appreciate that he was able to take care of all the details while dealing with my work schedule. Thank you Herman for a job well done! More

Amazing service, nothing short of excellent customer service Peter provided top notch customer service and made the purchasing process so seamless and easy. He made sure I fully understood the leasing terms, whi Peter provided top notch customer service and made the purchasing process so seamless and easy. He made sure I fully understood the leasing terms, which I very much appreciated as a first time buyer. I felt completely at ease throughout the process and I highly recommend him. Ask for Peter at Santa Clara Lexus! More

Friendly & Understanding Stephen Tran was a great help in my search for the perfect car. I had come in previously a year ago looking for the same car, but was unable to decide Stephen Tran was a great help in my search for the perfect car. I had come in previously a year ago looking for the same car, but was unable to decide on which one to buy and was reluctant to take on a car payment even though Stephen was able to help me find something within my price range & need. This year I started the process of looking for, looking at, & buying the car and finished in 1 day. I went home happily with a CT Hybrid in a color that I loved with the bells and whistles that I was looking for thanks to Stephen! The car buying process (as we all know) is a super long one and Stephen patiently waited with me (past his usual going home time) until it was all finished and wrapped up. 1 week later, still loving my car & thankful for having Stephen's support and help! More

Great Portfolio Management This is my second lease with Lexus of Stevens Creek. Herman Samaniego is a true Portfolio Manager. Throughout the length of my first lease, Herman reg This is my second lease with Lexus of Stevens Creek. Herman Samaniego is a true Portfolio Manager. Throughout the length of my first lease, Herman regularly check in to keep me informed about my mileage / end of lease options. He worked hard to make sure my transition to a new lease was smooth and effortless. Great experience. More

Quick, knowledgeable, convenient Started off my car lease hunt by seeing a promotion at BMW. Heard Lexus had a December to Remember event so I started contacting different dealerships Started off my car lease hunt by seeing a promotion at BMW. Heard Lexus had a December to Remember event so I started contacting different dealerships and getting quotes. I heard positive feedback from friends and colleagues about Stevens Creek Lexus so I decided to check it out. When I walked into the dealership Stephen was very welcoming and began to ask me what I was looking for. I gave him numbers and he admitted they were pretty aggressive, but he was willing to work with me. Took out an IS 200T F-Sport with navigation and immediately fell in love. After a couple hours I had my keys in hand and was on my way home with this beauty of a car. If you're in the market for a Lexus at Stevens Creek, make sure to ask for Stephen Tran. More