Lexus Stevens Creek

Great customer service Peter Chu is a great sale person he gave me no pressure and provided all the imformation that i needed. He is great asset to the company. Peter Chu is a great sale person he gave me no pressure and provided all the imformation that i needed. He is great asset to the company. More

Came in for a lease return. Herman and Anita were great Came in for lease return on my Rx 350. Herman was great. He was very respectful of my time and expectations. Showed the new Rx, looked at the inventor Came in for lease return on my Rx 350. Herman was great. He was very respectful of my time and expectations. Showed the new Rx, looked at the inventory and options and had the best price to walk home with a new vehicle. My finance person , Anita was also great in offering me the best lease numbers on the new vehicle. Will certainly recommend Herman and Anita for friends and look forwards working g with them in future. More

Experience Highly recommend visitors to the dealership to work with Numar Talag and Jennifer Martinez. Both very knowledgeable, direct and good listeners. An exp Highly recommend visitors to the dealership to work with Numar Talag and Jennifer Martinez. Both very knowledgeable, direct and good listeners. An experience with one other individual who was going over the warranties and service provisions in the agreement was very misleading and apparently did not understand what he was actually presenting. Be alert, read the agreements and don't be hesitant to ask lots of questions. More

Very professional and courteous. Mr. Samaniego was very helpful in the lease of my new car. He was at all times professional and polite and he had my best interest in mind. He seemed Mr. Samaniego was very helpful in the lease of my new car. He was at all times professional and polite and he had my best interest in mind. He seemed genuinely concerned with getting me out of my old lease and into a new car that worked for me financially. I will continue to be a customer at the Lexus dealership as long as Mr. Samaniego works there. Patrick Valencia More

Herman and team are THE BEST! Yesterday I leased my 4th car from Lexus at Stevens Creek. This was my third car from Herman Samaniego having leased my first car from Brian Crocker, Yesterday I leased my 4th car from Lexus at Stevens Creek. This was my third car from Herman Samaniego having leased my first car from Brian Crocker, who is still there in a different role. (Brian always makes it a point to stop by to say hello and chat with me. :) ) It says something about a company who has long time employees. My husband thinks it's crazy for me to drive the 80 mile round trip when there are at least two dealerships closer to us. But it is rare to find a place that is so friendly and has "the heart" that they do for their clients. The dealership itself is always bright, airy and immaculate. Tis a great place to get a car for sure... Thank you Herman, Brian and Anita (who wrote up the sign off documents and always makes me feel welcome too!) for making yet another lease so easy! More

"Awesome Deal" I always wanted to buy a Lexus but I was not sure if I would get the right price or afford it. As soon as I walked in I was kindly greeted by Joseph M I always wanted to buy a Lexus but I was not sure if I would get the right price or afford it. As soon as I walked in I was kindly greeted by Joseph Minster. He was amazing, he made me feel welcomed and he was honest with me. I told him what I was looking for and what my budget was and he made it happen! He is super friendly and provides great customer service. Thank you Joseph! I would highly recommend for any one to buy at Lexus Stevens Creek, they are all great especially Joseph! Thank you for helping me make my dreams come true :) More

Knowledgeable and awesome Lena is very helpful and informative about the whole process. This is my first lease, and she provided good suggestions and alternative. Overall, high Lena is very helpful and informative about the whole process. This is my first lease, and she provided good suggestions and alternative. Overall, highly recommend, More

A-Team Customer Service I just bought a second Lexus from Joe in about 4 years. Joe and his team really know about customer care. My family of four was in his office and he m I just bought a second Lexus from Joe in about 4 years. Joe and his team really know about customer care. My family of four was in his office and he made us feel like we were his only customer. Thank you Joe for the pleasant car buying experience. More

What a difference a dealership makes We were soured and unhappy with our Lexus after the horrible experience we had at another dealership in Redwood City. We had a CT 200 that was ready f We were soured and unhappy with our Lexus after the horrible experience we had at another dealership in Redwood City. We had a CT 200 that was ready for early lease return. It was in mint condition with extremely low mileage. The other dealership we went to held me hostage for 4 hours while a revolving door of salesman came in to try to explain why I wasn't getting the deal they committed to over the phone. I left there feeling beaten and angry. I was convinced it was the car and not the dealership and decided I wouldn't lease another Lexus. Then, a friend suggested I try Stevens Creek Lexus. I went into the dealership, having had a short conversation with Herman Samaniego a few days prior. Wow! What service and integrity. Not only was this dealership night and day from Redwood City, it turned out it indeed was the dealership and not the car. We left with a brand new car with a payment that met our budget and a car that met our status. We were thrilled at how lovely and easy the transaction went. Herman was outstanding! I cannot begin to even tell you how wonderful buying a car from him was. He mapped out all the cars similar to the one we were looking at and did a breakdown in cost for us to review. Anita explained the deal to us in full detail and we were able to ask questions for clarity if something was confusing. Herman took our picture, held our hands and made sure we had an amazing experience. All this on Black Friday! Thank you so much for changing our minds about Lexus. We love this dealership and think everyone should buy their Lexus from Stevens Creek! When you do, say hello to Anita and Herman from us~ The new owners of an NX Turbo! Beep Beep! More

Joe does it again! Joe just sold me my second Lexus. He made the process so easy and had everything ready for me when I came in. I really enjoyed my experiences with Joe just sold me my second Lexus. He made the process so easy and had everything ready for me when I came in. I really enjoyed my experiences with him both times. He is a pro. Thanks Joe. More