Lexus Stevens Creek

Excellent customer service The dealership is clean and spacious and the customer service is excellent. Stephen was very patient with us and we decided on a new car to buy The dealership is clean and spacious and the customer service is excellent. Stephen was very patient with us and we decided on a new car to buy. He allowed me to test drive cars over several months before deciding on which to get and when to get it. When the time was right, he moved very quickly and made the process very painless. Thank you Stephen! More

Great experience Herman was very attentive and extremely helpful and made sure all my questions were answered. He took the time to go over the different features in th Herman was very attentive and extremely helpful and made sure all my questions were answered. He took the time to go over the different features in the car. Overall this was a great experience. More

Kind, Fast, Overall Great She was so helpful and provided great service throughout whole process of purchasing. I would love to buy another second car for my wife from her. She was so helpful and provided great service throughout whole process of purchasing. I would love to buy another second car for my wife from her. More

I'm happy with my purchase. I would recommend to purchase a car at this dealer. I'm happy with my car. I got what I wanted, a nice car and good deal. Thank you Elite Lee for you I would recommend to purchase a car at this dealer. I'm happy with my car. I got what I wanted, a nice car and good deal. Thank you Elite Lee for your help . More

Excellent service I am extremely satisfied with the service that I got from Lexus Stevens Creek for my recent purchase. Everybody was very courteous and helpful. I woul I am extremely satisfied with the service that I got from Lexus Stevens Creek for my recent purchase. Everybody was very courteous and helpful. I would specifically highlight Alejandro Lopez, our Sales contact, for his excellent service and diligence in making our experience really informative and enjoyable. He helped us with test driving, selecting a car that meets our specs from inventory, and also gave us a good pricing offer. He spent quite a bit of time with us in walking us through the various features of the car as well. Most importantly he came to work on one of his off days as that's the only day we were available to come to the dealership. Overall very happy with the experience and will definitely recommend others to go see Alejandro if they want to buy a Lexus!! More

First Lexus I worked with Windy Mac from start to finish. Everything here was seamless and the customer service was impeccable. We drove all of Steven's Creek o I worked with Windy Mac from start to finish. Everything here was seamless and the customer service was impeccable. We drove all of Steven's Creek on a Friday and visited BMW, Land Rover and Mercedes dealerships. The staff at Lexus across the board was the best. More

Stephen Tran was professional and courteous I was going to buy an Acura MDX and on the way home from my workout I stopped at Lexus Stevens Creek and was greeted in the parking lot by Stephen. We I was going to buy an Acura MDX and on the way home from my workout I stopped at Lexus Stevens Creek and was greeted in the parking lot by Stephen. We did a test drive and he was helpful pointing out features of the car. There was no sales pressure and he answered all my questions. I would highly recommend Stephen and Robert Riley. They were both a joy to work with. Peter B More

Awesome experience Highest level of service and attention. Herman and Anita were so awesome and great pleasure to work with again.. This being my 5th Lexus. Best part wa Highest level of service and attention. Herman and Anita were so awesome and great pleasure to work with again.. This being my 5th Lexus. Best part was that they remembered me from before. More

Easiest Purchase We Ever Made Met Ryan when I was doing Internet search on Lexus sedans. Explained what I was looking for and the budget I had to work within. Ryan found cars I tha Met Ryan when I was doing Internet search on Lexus sedans. Explained what I was looking for and the budget I had to work within. Ryan found cars I that met my requirements and I scheduled a visit for a test ride. Ryan was never the typical pushy car salesman. Listened to my needs and actually put me in more car than I thought I could afford for less than I had budgeted for. Took wife in to make final decision and to ride in the ES350 he had found for me. We were in and out of the dealership in less than three hours with a new Lexus ES350. Wife happened to mention she liked the RX350 and what she would want in it if she bought one. Ryan called her that evening and told her he found three she might like in the budget restraints she had put down. We scheduled a time for her to go in on Saturday. She found the RX350 she liked and he got her top dollar for her trade in and we left with a new RX350 for her below her budget restrants. Ryan knows his cars and listens to your desires, but never pressures you on anything. He presents the facts and you make the decision. Started out to replace my Prius with a more comfortable and safer ride and ended up replacing both cars in our family with more comfortable and safer vehicles. In all my 70 years I have never had a more enjoyable time purchasing a car. We have made a new friend for life in meeting Ryan. More