Lexus Stevens Creek

Excellent Service at Stevens Creek! Herman was the best, very patient and so helpful with my new car purchase. I would recommend Herman to any of my friends and family members. He goes Herman was the best, very patient and so helpful with my new car purchase. I would recommend Herman to any of my friends and family members. He goes above and beyond in helping and making you feel comfortable buying a new car. Great Job Herman and team at Lexus on Stevens Creek. More

Buying a car? Work with Joe (and Mike) ... Period We just purchased what is essentially a new 2015 RX 350. Why do I say essentially? Because it was one of several of the dealership's loaner cars it ma We just purchased what is essentially a new 2015 RX 350. Why do I say essentially? Because it was one of several of the dealership's loaner cars it makes available for sale each year around this time. Given all the recalls underway we had to have a tried and true car for my wife and newborn so we naturally turned to Lexus. Our new barely used car is in tip top shape and comes with a 6 year UNLIMITED MILEAGE warranty. That's something. The definition of faith in a brand and the automobile right there. But enough about the car. When your salesman, Joe Hart, drives your car to your home to complete paperwork because we have a newborn, drives to and from the dealership to deliver said car during rush hour and has a smile on his face while doing so, I'd say he deserves a positive review and then some. Joe and Mike made purchasing our new family car a breeze and saved us so much time. Can't thank these guys enough and if our seven soon to be eight week old son could talk he'd do the same. Thanks Joe and Mike. You've earned our business for years to come. More

Good purchase experience with Herman After many research, we decided to go RX350 or RX450h for our next SUV. Ryan greeted us and introduced us to Herman who is a polite and patient guy wi After many research, we decided to go RX350 or RX450h for our next SUV. Ryan greeted us and introduced us to Herman who is a polite and patient guy with all answers to our questions. We drove a RX450h then a RX350 which Herman helped screened out from the inventory matching all our requirements. It was lunch time. Herman helped work out each detail from insurance to finance and device connection setup. Thank you, Herman! More

Best experience in all the times I have ever purchased a car Herman was very patient and professional when dealing with our credit and getting us financed in the car we wanted. I would recommend to everyone who Herman was very patient and professional when dealing with our credit and getting us financed in the car we wanted. I would recommend to everyone who is looking for a new or used car to work with him at Lexus. More

Good service My second good experience obtaining a new vehicle at Lexus of Stevens Creek in San Jose, California. I will return for my next new car. My second good experience obtaining a new vehicle at Lexus of Stevens Creek in San Jose, California. I will return for my next new car. More

Excellent service The car buying experience at Stevens Creek Lexus, especially Herman Samaniego, was great. He was patient, answered all questions and made sure we were The car buying experience at Stevens Creek Lexus, especially Herman Samaniego, was great. He was patient, answered all questions and made sure we were satisfied. More

Herman Samaniego and Ted Liu To let you know how much I love Stevens Creek Lexus, I drove from Marin county to be with Herman and Ted. They are professional and intelligent busin To let you know how much I love Stevens Creek Lexus, I drove from Marin county to be with Herman and Ted. They are professional and intelligent business people who made me want to come back. I felt at ease asking questions about the car and never felt like I couldn't. They both took their time with me and I didn't feel rushed and gave me true personal service. I have told all my friends of Marin to drive down to Stevens Creek and to partner up with both of these men. It was worth the 1 1/2 hour drive to be treated in such a caring way. Thank you for being the professionals that you are. I'll be back. Sincerely, Beth Casey More

My Lexus experience Joe Hart is the best. This is my second Lexus and Joe is the reason I selected Lexus in the first place. While helping me through the process of leasi Joe Hart is the best. This is my second Lexus and Joe is the reason I selected Lexus in the first place. While helping me through the process of leasing a new car, I knew he would be available if I had any questions or problems and this " sealed the deal" for me. In addition to Joe, I love my new car!! More

Excellent customer service I came to the Lexus Stevens Creek wanting to check out the new NX200t. Being the first time car buyer, I was very inexperienced however Windy was pati I came to the Lexus Stevens Creek wanting to check out the new NX200t. Being the first time car buyer, I was very inexperienced however Windy was patient enough to walk me through every single step. Windy showed me the car models and took me for a ride to test the car out, explained clearly all the details about this car. I had to make an appointment with her to come back next week for the car trade in. The whole process from negotiating, closing the deal and getting all the paperworks done, both of Windy and Jennifer were extremely helpful. Windy explained and showed me the options that I can choose from when leasing the car. Overall, I drove away with my new car feeling very happy and satisfied! More

My experience with Joe Hart Joe was very helpful and answered all my questions. He was also very thorough in showing me what the car had to offer. I was happy he told me about Joe was very helpful and answered all my questions. He was also very thorough in showing me what the car had to offer. I was happy he told me about the seminars available so I have opportunities to get best use of my car. LVolz More