Lexus Stevens Creek

Nate is super helpful & listen to what we need been to many dealers looking for a certified pre-owned luxury car. Nate is really patience, working with you as a team. Not pushy. really helpful. He been to many dealers looking for a certified pre-owned luxury car. Nate is really patience, working with you as a team. Not pushy. really helpful. He is also very knowledgeable about the product lines, the detailed features of each cars. it's so confusing in the parking lot or the inventory list with all the similar cars with different options. Nate helped to narrow down the choice. Thanks a lot. More

Life changing experience😀 Herman I am forever greatful for all the knowledge, patience, superior service, and kindness you provided for me and my family. Couldn't be happier wi Herman I am forever greatful for all the knowledge, patience, superior service, and kindness you provided for me and my family. Couldn't be happier with my new hot tamale 2016 IS200 Lexus. Also, thank you Jennifer for being so sweet, you guys rock! *Blessed* More

WOW, ‼️‼️‼️‼️‼️💥💥💥💥💥🤗🤗🤗🤗🤗👏👏✝ Herman has a BIG HEART???? I came in with my daughter Jackie and my 2 grandchildren (3yr & 8yr) to inquire info on a Lexus. He explained in DETAIL ALL Herman has a BIG HEART???? I came in with my daughter Jackie and my 2 grandchildren (3yr & 8yr) to inquire info on a Lexus. He explained in DETAIL ALL options in buying and leasing. Herman was very was concern of my grandchildren comfort of happiness in waiting. My granddaughter reach out to Herman and said " carry me please " and he did?? She held his hand as we walked the floor too?? My daughter walked away with a NEW IS 200T 2016 ??????????????? My daughter and I cried and we all hugged each other???????? Blessing to you Herman for your Wonderful Energy In Spirit of Life???????? More

Great experience for car shopping in Bay Area Ryan is the first auto dealer Sales I met when I moved to bay area! He is so nice and patient with plenty of auto knowledge, even I did not buy my fir Ryan is the first auto dealer Sales I met when I moved to bay area! He is so nice and patient with plenty of auto knowledge, even I did not buy my first car from him. And finally I got my Lexus CT200 right before the Christmas! So appreciated his service and I will definitely recommend him to my friends in future! More

Surprisingly easy to work with & good experience I've spent the last 3 weeks negotiating with dealerships for a car lease and am astounded by the diversity of customer service and offers in my area. I've spent the last 3 weeks negotiating with dealerships for a car lease and am astounded by the diversity of customer service and offers in my area. Steven's Creek got my business not only because of their competitive pricing, but also because of their exceptional customer service. Having worked in many businesses, I know Customer Service is a tough field - these guys [Stephen Tran] killed it. I would recommend them to my colleagues and friends in the future and will take them under consideration for my next car. DW More

Extremely positive " Hart " experience ! On a scheduled appointment ( Saturday AM ) with Mr. Joe Hart, we were greeted with a very friendly / open approach. The time with Joe was very well-sp On a scheduled appointment ( Saturday AM ) with Mr. Joe Hart, we were greeted with a very friendly / open approach. The time with Joe was very well-spent as he shared very much with us on LEXUS products and service. He is a very knowledgeable, skilled professional with plenty of enthusiasm /,motivation towards his work / responsibilility. He exhibited much patience and cooperation with us through our entire time at the Stevens Creek location. More

Excellent Customer Service & Vehicle Buying Experience Ryan made our car buying experience more fun as we navigated through the many trim/color selections we had to choose from. He was very professional, p Ryan made our car buying experience more fun as we navigated through the many trim/color selections we had to choose from. He was very professional, patient and knowledgeable in all aspects of customer relationship that made our experience at the dealership a fun environment. Definitely recommend him to anyone considering of buying a vehicle! More

Will look to buy my next Lexus also from Qui Tran When it was time for a new car I knew it would be another Lexus. This ES 350 purchase is the fifth Lexus that I’ve purchased over the years. I keep When it was time for a new car I knew it would be another Lexus. This ES 350 purchase is the fifth Lexus that I’ve purchased over the years. I keep coming back to Lexus because the cars are well built and couldn’t be safer to drive. I once walked away without even a scratch from a totaled Lexus after from a propane truck ran a red light and broadsided the car. In the bay area we have a choice as to which dealership to purchase from and I chose Stevens Creek because of it’s great reputation for service and no pressure sales. I couldn’t have been more pleased with my salesperson Qui Tran. She is new to the team at Stevens Creek but I would ask for her again when it time to buy again. Qui is knowledgeable, helpful and she patiently spent time allowing me to test drive several different models before I selected the car I wanted. I feel I got a great price and excellent service. I would recommend Qui Tran to anyone who is looking to purchase a new Lexus. More

Friendly down to earth staff Our experience with the sales team was wonderful. Stephen Tran was top notch all the way. Extremely knowledgeable, patient, kind and was fun to talk t Our experience with the sales team was wonderful. Stephen Tran was top notch all the way. Extremely knowledgeable, patient, kind and was fun to talk to. An all around great guy. He is the man to see!! The dealership is spotless, bright and cheery, and many models to choose from in stock. It was definitely not your average 5 hour haul to buy a car and waiting around. The team made the buying experience seamless and enjoyable. Gary Luu helped with the end paperwork, he was spot on when he said "this will take ten minutes" it took nine. Thanks Gary. We are very excited and happy with our FIRST Lexus!! Thank you team, you made a difference. Valerie & Frank L More

Thorough salesman with friendly follow up Great integrity... Best car purchase experience ever! Ask for Steve Tran?? Dealership was clean and no pressure. Every person at the dealership in Great integrity... Best car purchase experience ever! Ask for Steve Tran?? Dealership was clean and no pressure. Every person at the dealership in sales and service was friendly and informative. More