Lexus Stevens Creek

A pleasant car leasing experience Stephen Tran was the salesperson who helped me and my son. We found Stephen to be straight forward, trustworthy, friendly, prompt, hospitable, and not Stephen Tran was the salesperson who helped me and my son. We found Stephen to be straight forward, trustworthy, friendly, prompt, hospitable, and not pushy. When I was unsure of which model vehicle I wanted, Stephen offered suggestions to help with my decision. It was a pleasure working with him. More

Best car buying experience Ryan is awesome .He made the car buying experience pretty good with no pressure at all..I found him very honest .Even though it was late Sunday evenin Ryan is awesome .He made the car buying experience pretty good with no pressure at all..I found him very honest .Even though it was late Sunday evening ,he still stayed back and was patiently going over the car details and explaining everything. Next time when we buy another Lexus ,will definitely be going there and will be taking Ryan's help. Thank you Ryan !! More

Joe is the best! My previous ES 350 is totaled, Joe help me to find the perfect replacement car with low mileage and fit into my budget. Joe is pleasant to work wi My previous ES 350 is totaled, Joe help me to find the perfect replacement car with low mileage and fit into my budget. Joe is pleasant to work with, it make my car purchasing experiment that much better! Thank you Joe! More

Very satisfied with their product and service This is a second time I lease a new car from Lexus Stevens Creek and once again I was impressed with how enthusiastic and professional these guys are This is a second time I lease a new car from Lexus Stevens Creek and once again I was impressed with how enthusiastic and professional these guys are to their customers. Domingo was extremely nice and considerate. I highly recommend this dealership and sales representative. More

Bying a new Lexus yesterday It was such a good experience buying my new Lexus yesterday at Lexus Stevens Creek. Peter Chu is such a friendly, smart and patient sales representat It was such a good experience buying my new Lexus yesterday at Lexus Stevens Creek. Peter Chu is such a friendly, smart and patient sales representative. At first II was terrifying with idea of going into a car dealers and not knowing how to go about getting a new car. Peter was so helpful. He listened to and answered every question. I am not sure how the other sales representatives are, but I am glad that Peter was the one helping me. It was a great experience and I left with the perfect car and a huge smile in my face. I met Jennifer Martinez. She did all the paper work needed. She is a great person with a great smile. Well, her signature looked like a noodle but otherwise what an impressive, well trained and qualified person Thank you for your help. . More

The most pleasant experience, fair, win-win for both sides. I purchased many cars in my life - the most recent purchase of Lexus RX450h, was the most pleasant experience thanks to Kristine Robes, Joe Hart and I purchased many cars in my life - the most recent purchase of Lexus RX450h, was the most pleasant experience thanks to Kristine Robes, Joe Hart and Anita Clevenger. Every single thing they advised me was perfect, fair and in my best interest. Nobody can beat that!! Ranko More

NEWEST CAR OWNER Wonderful people to buy cars from! The facilities were clean and prestige. The Finance depart was thorough and trustworthy. He properly and quickly ex Wonderful people to buy cars from! The facilities were clean and prestige. The Finance depart was thorough and trustworthy. He properly and quickly explained purchase. He facilitated the entire process. It was a tremendously great experience. COFFEE WAS GREAT. NEW CAR VIDEO WAS THE BOMB!!!!!!!!!!!!!!!! More

Great service I was in the market for a new Lexus, and visited my local dealership in Reno. They seemed less than willing to assist me in finding the car I wanted. I was in the market for a new Lexus, and visited my local dealership in Reno. They seemed less than willing to assist me in finding the car I wanted. I broadened my search, and found the car I wanted in San Jose. I worked with Stephen Tran over the phone for several days, and we finally came to an arrangement. I flew to San Jose to pick up my new vehicle, and Stephen arranged to have me picked up at the airport and taken to the dealership. As we waited for the final paperwork, Stephen even bought me breakfast. I got the car I wanted at the price I wanted, and Stephen was the one that made the deal possible. I'll be contacting him again when it's time to upgrade. More

Joe is the best I did a lot of research online before getting my new NX200t F sport, my budget was quite a bit lower than the actual price, however, Joe made it super I did a lot of research online before getting my new NX200t F sport, my budget was quite a bit lower than the actual price, however, Joe made it super close for a fully loaded NX! I was very happy about it. Joe also gave me $1000 graduation reward which I didn't expect. After driving the car home, I had some problems on the operation of the car and sent Joe a lot of messages, he's amazing fast on answering questions even if it was around 10pm in the evening. I really enjoy my car right now, Joe is the best!!! More

Dishonest Agreed on a price then the paperwork was presented for our signatures. They added $400 extra dollars onto the price we agreed on. Sales manager Jared Agreed on a price then the paperwork was presented for our signatures. They added $400 extra dollars onto the price we agreed on. Sales manager Jared tried to fast talk us into accepting the extra amount. He got all bent out of shape when we declined. He couldn't stop talking to listen to what we had to say. Jared should be reassigned to car wash duty behind the service department he is not cut out for dealing with the public. More