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Lexus Stevens Creek

San Jose, CA

4.9
1,244 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
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3333 Stevens Creek Blvd

San Jose, CA

95117

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Showing 1,244 reviews

April 27, 2015

Very professional and friendly I just became a new Lexus owner. The sales person who helped us in this matter - Celine Bian was phenomenal. She was very friendly, never pushy and sh More

by nk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 24, 2015

Great Experience. We live 3 hours away from San Jose and found a car online at Stevens Creek Lexus. Jennifer Martinez Helped us with all our Questions and the next day More

by MikeAlicePB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
April 23, 2015

Wonderful I had a great experience there when I came in to purchase my car there . Vincent was a very professional sale man. The services and the staff are ver More

by Alynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Ghanim
April 23, 2015

Great Experience Ryan Schrantz made the experience of buying our NX300H very easy and streamlined. He handled the entrie transaction when Mostafa turned out to be busy More

by lsalter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Schrantz, Mostafa Khweled
April 22, 2015

Easiest car shopping EVER! I was a bit nervous but quickly realized that there was no reason as I was well taken care of! Thank you Lexus of Stevens Creek! More

by sdorodian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
April 20, 2015

Excellent customer service! Stephen is the best! The first time I walked into Lexus of Stevens Creek I wasn't sure I even wanted a new car but was just browsing. However, I couldn't be happier that S More

by jodytran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Tran
April 20, 2015

Very pleasant buying experience with Stephen! Stephen was very easy to talk to and was not pushy at all which we liked very much. We test drove the ES300H and left the dealership with Stephen's ca More

by Amychang818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Tran
April 17, 2015

taking money more than do job done He the one chrged me 931.83dollars for water pump leaking and 82.22 for program key but the key did not program and still charged 82.22 .i don't know More

by chanh ngo
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 29, 2015 -

Lexus Stevens Creek responded

Mr. Ngo, I apologize for your frustration. We have also tried to reach you at the contact information on file but have been unsuccessful. Therefore, I am providing my response via DealerRater. I feel it important to note that the aftermarket key which you provided for us to program was not a match to your specific vehicle. We suggested you return the key to whom you purchased it from and request a refund, but you stated that would not be possible. At your request, we agreed to credit you the $75.00 labor spent attempting to program this aftermarket key. We, also, at no cost, programmed the new OEM key you purchased from our parts department. We have found that when we work with parts provided by a guest, purchased elsewhere, the outcome can be challenging. We try our best to provide each of our guests with excellent service experience. If you would like to discuss further feel free to contact me. Todd Rebhan Service Manager Lexus of Stevens Creek todd.rebhan@lexusofstevenscreek.com 300 Martin Ave Santa Clara, CA 95050 Main 408-330-3000 Direct 408 330-3016

April 15, 2015

Good price Good service Domingo is a really nice person and also be patient to help you. Really good price and service is awesome! I am glad I had Domingo to be my salesperso More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 13, 2015

Easy breezy sale! Amazing service from Jennifer Martinez and Peter Chu, which convinced me to buy a Lexus over my first choice of car. Jennifer kept in touch with me th More

by Sold on San Jose Lexus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Ghanim, Peter Chu, Jennifer Martinez
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