Lexus of Akron-Canton - Service Center

I was very happy with the service Scott gave me. He was very professional and friendly. It was my firsr time there and everyone I dealt with was very helpful and friendly including the people who a He was very professional and friendly. It was my firsr time there and everyone I dealt with was very helpful and friendly including the people who answer the phones. More

I have been coming here for many years, can’t beat the excellent service. Staff is always courteous and helpful, love the loaner service provided. Enjoy having a cup of coffee if waiting. Facility is alwa excellent service. Staff is always courteous and helpful, love the loaner service provided. Enjoy having a cup of coffee if waiting. Facility is always clean and well stocked. Location is good also. More

All pleasant employees and job went smith including a car wash. Thanks to all. Only problem I had is that day there was a phone problem with your system. wash. Thanks to all. Only problem I had is that day there was a phone problem with your system. More

The service and people are excellent! They diagnose quickly and are accurate estimators. It is an exceptional experience! They diagnose quickly and are accurate estimators. It is an exceptional experience! More

Good professional folks who were pleasant to deal with. Did a simple windshield wiper adjustment. My compliments to the service staff. Did a simple windshield wiper adjustment. My compliments to the service staff. More

Had my car serviced and was very pleased with the way my car was treated. Scott was very accommodating with a loaner car. He was very pleasant, thorough in explanations, and professional. I was very pleas car was treated. Scott was very accommodating with a loaner car. He was very pleasant, thorough in explanations, and professional. I was very pleased overall. More

Nik and his team are the best of the best. I came in with a low tire pressure light without an appointment and within an hour they had a new tire mounted at a good price and had me on my way. I came in with a low tire pressure light without an appointment and within an hour they had a new tire mounted at a good price and had me on my way. I really appreciate the personal service. It is my third Lexus and I wouldn’t go anywhere else for sales or service!! Thank you, Nik! More

Did not replace tires despite having tire warranty. . Service department sucks. Don’t buy from this dealer. Money diggers. . Service department sucks. Don’t buy from this dealer. Money diggers. More

SCott Gilmore Always go out of his way to help me he is a great access to the Lexus Dealership and most of all he cares he is a diamond in the ruff. He is a keeper. Thanks for all you do.. Tonya H great access to the Lexus Dealership and most of all he cares he is a diamond in the ruff. He is a keeper. Thanks for all you do.. Tonya H More

Marty was very informative when it came to replacing my windshield. The process of dropping my SUV off and picking up a loaner was smooth. One concern is the fact that I had called the Service Department o windshield. The process of dropping my SUV off and picking up a loaner was smooth. One concern is the fact that I had called the Service Department one week before to schedule a date and was assured by a friendly Rep. ( Taylor) that " all was in order" When I dropped my SUV off I was told that the windshield had not be ordered . This did delay the replacement by one day. I was impressed with the Service Rep when I did pick up my SUV later the next day. Informative as well. Sorry I did not catch the Service Rep's name . More