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Lexus of Akron-Canton - Service Center

Akron, OH

4.8
71 Reviews

71 Reviews of Lexus of Akron-Canton - Service Center

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April 10, 2024

Service good and good communication along the way. Valet service also good with good communication More

by jojim60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pryce
Apr 10, 2024 -

Lexus of Akron-Canton responded

Thank you for choosing Lexus of Akron-Canton for service needs! We are happy to hear that everything went smoothly from start to finish.

April 02, 2024

My first experience with service for my first Lexus. Wait time was excellent and the wait room very comfortable and accommodating. Josh answered every question and put me in a thoroughly checked out an More

by lindahartman77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 02, 2024 -

Lexus of Akron-Canton responded

Linda, we're delighted to know your first service experience with us at Lexus of Akron-Canton was excellent! We'll pass along your compliments to Josh. Enjoy driving your well-serviced Lexus!

February 25, 2024

Josh Jancha, Nik Rair and the entire service team always do a terrific job servicing my Lexus RX450h. Kudos to the whole team at Lexus of Akron-Canton. Would not go ANYWHERE else to service my Lexus. Was a More

by GoBucks84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yoko Tsutsui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Jancha
Feb 26, 2024 -

Lexus of Akron-Canton responded

We're so glad to know that our team at Lexus of Akron-Canton has consistently provided you with excellent service! It's great to see your vehicle was serviced quickly and efficiently. Safe travels!

February 07, 2024

Lexus is a great dealership and everyone is friendly and ready to help their customers for maintenance and purchasing a vehicle. More

by Janettecincurak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruth Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Barth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shab Tadayon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jannelle Giacomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Lexus of Akron-Canton responded

Janette, we're delighted to know you had a great experience here at Lexus of Akron-Canton. We always aim to provide friendly and helpful service for our customers. Thanks for the positive feedback!

November 27, 2023

Great experience as always from Nik and everyone at Lexus of Akron-Canton. Would highly recommend to all family and friends! More

by MrNX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruth Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yoko Tsutsui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Tope
Nov 28, 2023 -

Lexus of Akron-Canton responded

We're so glad to know you had a great experience with Nik and our team at Lexus of Akron-Canton! Thanks for recommending us; we appreciate it!

November 20, 2023

not going to comment if 12 words are not enough than you do not need my answer More

by jlexus94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Lexus of Akron-Canton responded

Thank you for taking the time to leave Lexus of Akron-Canton a 5-star review! We appreciate all your support.

September 07, 2023

Thank you Nicolas & the wonderful Lexus Akron -Canton service team ! I love the modern dealership ! The best hot beverage menu at waitting area for service . More

by janabui
Recommend Dealer
Yes
Employees Worked With
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Lexus of Akron-Canton responded

Thanks for recognizing Nicolas and the team at Lexus of Akron-Canton! Whether it's our top-notch service or our comforting waiting room amenities, we're all about customer satisfaction here. We appreciate your kind words and look forward to working with you again soon!

August 10, 2023

The service department is nothing less than spectacular! From being greeted, to being informed by the tech and notifications of services in a quick manner by the service advisor, and a clean vehicle…it’s th More

by 5-oh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norm Murray, Chris Friedhoff
Aug 11, 2023 -

Lexus of Akron-Canton responded

We're delighted to know you had such a positive experience with our service department at Lexus of Akron-Canton! Our team works hard to provide top-notch customer care and we appreciate your recognition. Safe travels in your clean vehicle, and thank you for choosing us!

June 04, 2023

Nikolas was very courteous and informative. He addressed the concerns I had with my 2019 RX350 braking system and the options that were available. I was given an estimate if I decided to bring More

by Deacon D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Lexus of Akron-Canton responded

We're grateful for your review, Deacon. It's great to know that Nikolas provided you with courteous and informative service. Drive safely in your 2019 Lexus RX350 and we hope to see you again at Lexus of Akron-Canton!

April 20, 2023

Everyone friendly and helpful. The wait was enjoyable and quick. Will keep coming here for service. More

by Judith A. Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Lexus of Akron-Canton responded

These are all things we love to hear, Judith! It's an honor to have earned your confidence and we look forward to working with you again next time at Lexus of Akron-Canton. Until then!

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