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Lexus of Arlington

Arlington Heights, IL

4.7
3,643 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive! LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car. We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
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1510 W Dundee Rd

Arlington Heights, IL

60004

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Showing 3,643 reviews

September 16, 2021

Great service and patient with questions I had. Quick and efficient and seamless experience. Very happy! More

by PATCOSTIGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Lexus of Arlington responded

Pat, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 16, 2021

Tom and his service team are absolutely EXCEPTIONAL! I always feel like a valued customer, they always keep me up-to-date on the status of the service and they do a phenomenal job of explaining everything More

by SILVANA.TOSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Tom was able to help, and we hope to see you again!

September 15, 2021

The service area is fantastic. I've worked with Haresh Trivedi a few times and he really understands how to take care of customers. More

by PUPPYLOVECHICAGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Lexus of Arlington responded

Thank you! Haresh and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

September 15, 2021

My service was excellent. I'm happy. The representative explains all process of my service. More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Lexus of Arlington responded

Thank you, Barbara, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 15, 2021

Very friendly and professional service members that worked very quickly to accommodate my need in a timely manner. More

by VOVAZAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

September 15, 2021

Very happy with the way they handled my vist were very professional and very friendly More

by slanderman40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Kennedy, Dennis Schorle
Sep 16, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

September 14, 2021

Excellent by all means. Very courteous staff and good waiting area to wait and get the service done More

by cdgovind
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

September 14, 2021

Very nice and clean place, they took me right away just they waiting time for the service was very long. More

by ALICJA Zajkowska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Lexus of Arlington responded

Alicja, Thank you for taking the time to share your feedback with us. Haresh and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 14, 2021

This dealership goes out of its way to satisfy the customer. And the staff is excellent More

by WJLBONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc,—5 Stars
Sep 14, 2021 -

Lexus of Arlington responded

It's great to hear that Tony was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

September 14, 2021

I had a pleasant experience with Tony Cuyoc. Helpful, on point with my car issues. More

by Nyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Cuyoc
Sep 14, 2021 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear that Tony and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

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