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Lexus of Arlington

Arlington Heights, IL

4.7
3,643 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive! LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car. We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
Contact Dealership

1510 W Dundee Rd

Arlington Heights, IL

60004

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Showing 3,643 reviews

September 14, 2021

Haresh Trivedi was my service advisor for this recent visit and as always, he was courteous and very knowledgeable in answering my questions. This is why I continue to bring my Lexus to this location! More

by ron_pang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Garcia
Sep 14, 2021 -

Lexus of Arlington responded

Ron, Thank you for taking the time to share your thoughts on working with Haresh, Jose and our team. We're glad to hear we delivered such a great experience!

September 14, 2021

A little expensive, but it is a Lexus Completed except A little expensive, but it is a Lexus Completed except for lubricating the back tailgate More

by nana0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Kennedy, Tim Webb
Sep 15, 2021 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

September 12, 2021

Jose Garcia was wonderful. Good car wash, last time the car wash was terrible and left streaks so I washed it again just to get it off.! Jose was great - exemplary employee! More

by katiegirl.bethany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia - he's awesome
Sep 12, 2021 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Jose was able to help, and we hope to see you again!

September 11, 2021

Saleswoman Adriana was great. Very patient with my elderly mom. Explained everything and answered all her questions. Peter Demos was VERY patient explaining all the features of the car. Thanks to bot More

by Pitsa10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adriana Cerlat, Mitch Horwitz
Sep 12, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 10, 2021

Always a pleasure second time buying a lexus with Edgar always nice and patient he explained everything perfect and answered all the questions tank you More

by Agulajavier73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Martinez
Sep 11, 2021 -

Lexus of Arlington responded

Thanks for your feedback on your recent visit to Lexus of Arlington. We're glad to hear that Edgar was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Lexus!

September 10, 2021

Quick service and they make you feel very comfortable while waiting. Could do a better job on the car wash, did not check to see if it was completed. More

by Rickschultz511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Kennedy, Tim Webb
Sep 10, 2021 -

Lexus of Arlington responded

Thank you for your feedback, Rick! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

September 10, 2021

Excellent work n service by Mr. Hariesh n know his job n very nice n had a good personality n happy to see his customer More

by Sako
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that Haresh and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

September 10, 2021

They were very accommodating when I scheduled my appointment. When I pulled in Haresh was right there to discuss what maintenance I would need. He told me how long it would take and the timing was s More

by EDZBIKOWSKI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Haresh and our team here at Lexus of Arlington.

September 10, 2021

Tony way nice enough to explain what’s needed with my car and gave a $25 coupon. The customer waiting area is nice and clean More

by MABILANGAN85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 11, 2021 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear that Tony and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

September 10, 2021

All people involved were helpful and amazing. Edgar even picked me up at airport on his day off. Paperwork slow still don’t have yet More

by BHILTON1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Martinez, Henrieta Mosher, Mitch Horwitz
Sep 11, 2021 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Edgar and the team were able to help, and we hope you enjoy your new vehicle!

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