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Lexus of Arlington

Arlington Heights, IL

4.7
3,643 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive! LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car. We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
Contact Dealership

1510 W Dundee Rd

Arlington Heights, IL

60004

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Showing 3,643 reviews

September 10, 2021

Prompt, efficient and personable - clear and concise explanation of what needs to be done with a no pressure presentation. It has always been a positive experience. More

by JMCD1803
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2021 -

Lexus of Arlington responded

Thank you for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

September 09, 2021

Very nice people very professional people I didn’t spend Very nice people very professional people I didn’t spend more time that needed People working at this place are very friendly. I can recommend you More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Lexus of Arlington responded

We appreciate your business, Mike, and our team looks forward to serving you again soon!

September 09, 2021

Your salesperson, Tony did a teriffic job throughout my whole service experience. Communicated everything from start to finish. Great job. Thank you for the great service experience. More

by Bgio5744Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony. Five star
Sep 09, 2021 -

Lexus of Arlington responded

We are very happy to hear that Tony provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 09, 2021

As always Lexus of Arlington did a good job in maintaining my GS350 f sport. My discount coupon was honored Wait was shorter than expected. More

by Alex17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
Sep 09, 2021 -

Lexus of Arlington responded

Alex, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

September 09, 2021

Thank you for great service. Lori provided excellent service. She was very helpful and recommended service plan for my car. Will be coming back to service my other cars. More

by Ilya D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Sep 09, 2021 -

Lexus of Arlington responded

Ilya, Thank you for taking the time to share your thoughts on working with Lori and our team. We're glad to hear we delivered such a great experience!

September 09, 2021

Tony was very responsive and kept me informed every step of the way. This was my first time using your service center but I will be using you again in the future. More

by SVANPELT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 09, 2021 -

Lexus of Arlington responded

Thank you so much for your kind words for Tony, and for taking the time to leave us this wonderful feedback!

September 09, 2021

Ed in service was great; we sat down and went over all the items that need to completed and what I can do during my next visit. More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed in service
Sep 09, 2021 -

Lexus of Arlington responded

Anthony, Thank you for taking the time to share your feedback with us. Ed and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 09, 2021

Always a great experience getting my Lexus serviced at Arlington Lexus. They take good care of their customers. They have an excellent waiting room. This makes waiting more enjoyable. First class servi More

by DIANEG0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Kennedy, Tim Webb
Sep 09, 2021 -

Lexus of Arlington responded

Thank you, Diane, for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 08, 2021

Haresh did a very good job with help in servicing my car. I’m very satisfied! Thanks for a great job, Haresh! I would definitely recommend this dealership. More

by yriver2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Schorle
Sep 08, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that Haresh had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

September 08, 2021

I bought my car in for a battery replacement. Excellent work and great customer service. The technician was very knowledgeable and patient. I will definitely recommend to others. More

by Faye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 08, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

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