Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Arlington
Arlington Heights, IL
3,643 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL
It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car.
We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,643 reviews
September 08, 2021
The service department Does a great job of handling service issues. Their price is competitive and the service manager was very friendly. I would recommend using this dealer for your Lexus. service issues. Their price is competitive and the service manager was very friendly. I would recommend using this dealer for your Lexus. More
by HOFFMANH2H2O
Verified CustomerEmployees Worked With
September 08, 2021
Professional Treatment. Customer believed & respected of issue at hand.Part ordered and confident will solve issue. Thank you thank you thank you thank you thank you issue at hand.Part ordered and confident will solve issue. Thank you thank you thank you thank you thank you More
by BURKJR62
Employees Worked With
September 08, 2021
Very quick, attentive, effective service. Tony was friendly and explained everything to us. He also offered a good car while ours was being repaired. Very polite and made us feel welcome friendly and explained everything to us. He also offered a good car while ours was being repaired. Very polite and made us feel welcome More
by Bukhalo.dasha
Employees Worked With
Tony
September 08, 2021
My first experience with service was poor. The man was condescending and gave me incorrect advice about the electric start. He first asked if someone showed me how to do this. Then said the car wasn’t sta condescending and gave me incorrect advice about the electric start. He first asked if someone showed me how to do this. Then said the car wasn’t starting because I had my husband’s Lexus key on the key chain also. I realized after that he was a porter and his advice was incorrect. More
by Bernardine Tracy
September 07, 2021
They really do their jobs, especially my service man, Ed T. He checked and pointed to me my tires that I didn't see was really bad already and can cause me an accident. He gave me choices for the tires and T. He checked and pointed to me my tires that I didn't see was really bad already and can cause me an accident. He gave me choices for the tires and explained to me the difference. I went there for a change oil only but he checked the whole car. It was really good because I cannot see the side of the bad tire if he didn't do a top to bottom inspection of my car. More
by hsanjose1723
Employees Worked With
Ed Thalhammer
September 07, 2021
Very pleasant service department to deal with. I will definitely return to this dealership service department for all of my future repairs on my vehicle. definitely return to this dealership service department for all of my future repairs on my vehicle. More
by gmatz8560
Employees Worked With
Anthony Landi
September 06, 2021
Harish is the best service coordinator! His knowledge and professionalism tops! Service was perfect and timely! I would definitely recommend and go back for service! professionalism tops! Service was perfect and timely! I would definitely recommend and go back for service! More
by GENE70
Employees Worked With
September 06, 2021
Great. Nice crew. Right on time. Explained to me what is needed. Also checked if there is any recall before giving final report. Place was clean needed. Also checked if there is any recall before giving final report. Place was clean More
by mohammad.nasir
September 05, 2021
They got me the car and color I wanted during the COVID-19 chip crisis. I plan on taking my new car for service at this dealership. COVID-19 chip crisis. I plan on taking my new car for service at this dealership. More
by W0
