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Lexus of Arlington

Arlington Heights, IL

4.7
3,643 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive! LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car. We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
Contact Dealership

1510 W Dundee Rd

Arlington Heights, IL

60004

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Showing 3,643 reviews

September 04, 2021

I love Lexus of Arlington. I always get the best service and the customer experience is excellent. The Service team is the best that I have ever experienced. The receptionist at the service desk for pickup More

by LINDASZINN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reception at pickup. What a wonderful person she is. I absolutely love her. She is one of the nicest people I’ve ever met. Extremely friendly and very caring. She is a definite keeper! , Rob Kennedy, Tim Webb
Sep 07, 2021 -

Lexus of Arlington responded

Thank you, Linda, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 04, 2021

Everything was done in a professional manner! Each person that attended me all the way to the closing purchase was very understanding to my needs. I love my Lexus! Thank you Lexus of Arlington! More

by BJR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 04, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

September 04, 2021

Great service, people are very friendly and helpful. My adviser Lori was great, worked with me to understand the problem and solve it. Definitely recommend More

by SOFIA_SMIRNOVA2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori
Sep 07, 2021 -

Lexus of Arlington responded

Thank you, Sofia, for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Lori was able to help, and we hope to see you again!

September 03, 2021

The entire experience was very smooth, fast and easy. They made the car buying process effortless. Thank you to everyone for all of your help! More

by KINGAB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adriana Cerlat
Sep 04, 2021 -

Lexus of Arlington responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lexus of Arlington!

September 02, 2021

Excellent perfect I feel that I was given the best car from ten. Give me a good suggestions about owning my car. That is the best purchasing experience. More

by XINGMENGIMON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Martinez, Mitch Horwitz
Sep 03, 2021 -

Lexus of Arlington responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lexus of Arlington are glad to have you as a customer.

September 02, 2021

Service tech was knowledgeable and prompt. Service was quick and efficient. All my questioned were answered, the waiting area was convenient and pleasant. I would recommend this dealer. More

by rmantell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your service experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

September 02, 2021

I came in for an oil change, FOB charge low and to replace a sensor for my windshield washer being low. All taken care of. More

by Debwiz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori
Sep 03, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. Lori and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

September 02, 2021

I had an amazing experience. Everything was so convenient and Anthony was extremely helpful. I would definitely recommend Arlington Lexus to all my family and friends. More

by Schrzestek0625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy
Sep 02, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

September 02, 2021

Brought my vehicle in for the 60 thousand mile service and Haresh was my service advisor. Maintenance required at this time is more extensive and Haresh was more than willing and patient in explaining wha More

by dlubes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Lexus of Arlington responded

We are very happy to hear that Haresh and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 01, 2021

It’s a nice large full service dealership with a nice lounge nice customer focused staff and was able to schedule an appointment when I needed to More

by HEATHERCOOK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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