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Lexus of Arlington

Arlington Heights, IL

4.6
3,652 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive! LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car. We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
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1510 W Dundee Rd

Arlington Heights, IL

60004

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Showing 3,652 reviews

September 08, 2021

Professional Treatment. Customer believed & respected of issue at hand.Part ordered and confident will solve issue. Thank you thank you thank you thank you thank you More

by BURKJR62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Lexus of Arlington responded

Thank you for the kind words for our service department! Haresh and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 08, 2021

Haresh did a very good job with help in servicing my car. I’m very satisfied! Thanks for a great job, Haresh! I would definitely recommend this dealership. More

by yriver2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Schorle
Sep 08, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that Haresh had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

September 08, 2021

I bought my car in for a battery replacement. Excellent work and great customer service. The technician was very knowledgeable and patient. I will definitely recommend to others. More

by Faye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 08, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

September 07, 2021

Very pleasant service department to deal with. I will definitely return to this dealership service department for all of my future repairs on my vehicle. More

by gmatz8560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Landi
Sep 07, 2021 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

September 07, 2021

They really do their jobs, especially my service man, Ed T. He checked and pointed to me my tires that I didn't see was really bad already and can cause me an accident. He gave me choices for the tires and More

by hsanjose1723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Thalhammer
Sep 07, 2021 -

Lexus of Arlington responded

We are very happy to hear that Ed and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 06, 2021

Great. Nice crew. Right on time. Explained to me what is needed. Also checked if there is any recall before giving final report. Place was clean More

by mohammad.nasir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Kennedy, Tim Webb
Sep 07, 2021 -

Lexus of Arlington responded

Thank you so much, Mohammad, for your kind words, and for taking the time to leave us this wonderful feedback!

September 06, 2021

The advisor was helpful and listened to want type of service i wanted and needed. He didn’t try to sell me on service’s that I didn’t needed More

by EJE1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 07, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 06, 2021

Harish is the best service coordinator! His knowledge and professionalism tops! Service was perfect and timely! I would definitely recommend and go back for service! More

by GENE70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Lexus of Arlington responded

It's great to hear that Harish was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

September 05, 2021

They got me the car and color I wanted during the COVID-19 chip crisis. I plan on taking my new car for service at this dealership. More

by W0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Zigic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla Iacob
Sep 07, 2021 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

September 04, 2021

I love Lexus of Arlington. I always get the best service and the customer experience is excellent. The Service team is the best that I have ever experienced. The receptionist at the service desk for pickup More

by LINDASZINN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reception at pickup. What a wonderful person she is. I absolutely love her. She is one of the nicest people I’ve ever met. Extremely friendly and very caring. She is a definite keeper! , Rob Kennedy, Tim Webb
Sep 07, 2021 -

Lexus of Arlington responded

Thank you, Linda, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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