Lexus of Arlington
Arlington Heights, IL
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Excellent service Tony provided exceptional service.. Excellent service Tony provided exceptional service.. His attention to my is greatly appreciated. I recommend Tony to my friends for similar servi Excellent service Tony provided exceptional service.. His attention to my is greatly appreciated. I recommend Tony to my friends for similar service. Great customer focus.. More
With more people like Chris in sales and Mitch in Finance, you can have a 5 star facility. They are the few i know that showed great customer service. Finance, you can have a 5 star facility. They are the few i know that showed great customer service. More
Adriana was excellent to work with! Super easy communication and helped find the exact car I was looking for even though it was at a different dealer. Highly recommended! communication and helped find the exact car I was looking for even though it was at a different dealer. Highly recommended! More
Este dealer te ofrece los mejores servicios y tiene empleados súper amables q te brindan toda la atención q te mereces y yo personalmente te recomendaría empleados súper amables q te brindan toda la atención q te mereces y yo personalmente te recomendaría More
Tom some manager there complete xxxxxxx. I have my Lexus wash there I specifically told the Porter to retract the antenna on my 24-year-old Lexus LS400 he failed to do so Tom comes out offers to fix it and wash there I specifically told the Porter to retract the antenna on my 24-year-old Lexus LS400 he failed to do so Tom comes out offers to fix it and does it to half xxx way by only replacing the mass puts the mass on wrong the first time waste my time gets it right third time within the third time he wanted me to come back the same day and bring back the company car talking about how I was going to be charge $50 a day because they broke my antenna couldn’t put it right The first time and it’s my fault that I have to keep the company car because you guys broke my car. Truly a poop experience with Lexus of AH thanks to Tom with his 20 plus years of experience he really enjoyed busting my chops And ruining my entire experience and week over $130 part big-time companies like this have insurance for dumb things like this . Anthony I hope you see this . Because that Tom guy is xxx backwards in customer care More
Good job. Nice welcome. Haresh was courteous, very energetic, fair, effective, customer focused. Fast service. Loaner provided. Excellent car drop off service provided. Cannot be more satisfied. energetic, fair, effective, customer focused. Fast service. Loaner provided. Excellent car drop off service provided. Cannot be more satisfied. More
My experience at the service department was great. I went in, spoke with a service advisor, and was informed when my car was done. Everything was done in a timely manner. in, spoke with a service advisor, and was informed when my car was done. Everything was done in a timely manner. More
Edgar is really an excellent sales consultant. Very helpful to find the right vehicle for me. Answered all the questions; explained everything in detail with a smiling face. helpful to find the right vehicle for me. Answered all the questions; explained everything in detail with a smiling face. More
Very easy to schedule an appointment Service advisor was Very easy to schedule an appointment Service advisor was very knowledgeable Facility is very nice and waiting room is very comfortable My car wa Very easy to schedule an appointment Service advisor was very knowledgeable Facility is very nice and waiting room is very comfortable My car was ready when promised More





