Back

Lexus of Arlington

Arlington Heights, IL

4.6
3,652 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive! LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car. We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
Contact Dealership

1510 W Dundee Rd

Arlington Heights, IL

60004

Directions

By Type

Showing 3,652 reviews

August 23, 2021

Great service!Everything was done on time and well Great service! Everything was done on time and well explained in details what was done and what was the issue related. More

by Olesea Dimitrova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 24, 2021 -

Lexus of Arlington responded

Olesea, thank you for choosing Lexus of Arlington. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 23, 2021

Total class from the moment I walked in the door. I guess my only criticism is more variety for snacks (kidding). I will bring my car there going forward More

by Mboyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 24, 2021 -

Lexus of Arlington responded

Thank you for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

August 22, 2021

Service is always excellent, the people are friendly and the facilities are new. I always wait for my car and the waiting area is big and I am able to work. They are also pet friendly and I bring our gold More

by ericzarnikow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Lexus of Arlington responded

Thank you, Eric, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

August 21, 2021

Edgar, was really professional in his approach. He showed us all of our options without pressure which helped us come to our own decision to buy. I would recommend Edgar as your car salesman. More

by Palmery1
Recommend Dealer
Yes
Employees Worked With
Igor Zigic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Martinez
Aug 23, 2021 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear Edgar was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 21, 2021

It was a very good experience, my salesperson Edward Bijou was very professional and helpful. Totally recommended thanks. More

by ortiz1001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Bijou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Lexus of Arlington responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Edward and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 21, 2021

The sales lady was very polite , nice and get professional, give us a lot of recommendations. I appreciate it and hope all the sales are same like het More

by Junluo29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2021 -

Junluo29 responded

Great service

August 20, 2021

Service preformed perfectly. Loaner provided was clean. Everything that was promised was preformed . Dealership was clean and the complimentary coffee and snacks was a appreciated More

by SRECKLES
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Aug 23, 2021 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 20, 2021

Edgar was great. I showed up looking for a car that hadn't even made it out of detailing yet, but he went out of his way to take me to the detailer and got the keys so we could test drive it. He and th More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Martinez
Aug 23, 2021 -

Lexus of Arlington responded

Thank you for taking the time, Kevin, to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Edgar and the rest of our team, and we look forward to working with you again.

August 19, 2021

When the mechanics make mistakes that cost customers an hour plus must be addresses and compensated. We came in for an oil change, got up sold to antifreeze change, slopped the cleaner all over the motor, More

by DHGOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2021

It's lexus and I was happy that I got what I want and what the offer was good 👍🏿 and it's one off the best card in market More

by Aldo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jordan Zell
Aug 20, 2021 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. Congratulations on your new vehicle! We're glad we were able to help, and we hope to see you again!

...
179
...