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Lexus of Arlington

Arlington Heights, IL

4.7
3,652 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive! LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car. We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
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1510 W Dundee Rd

Arlington Heights, IL

60004

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Showing 3,652 reviews

December 18, 2025

I would have like a faster more personal service due to the car being only a week old. Not the wait your turn attitude. My wife had to work early afternoon. My decision to purchase was based on perceived L More

by mfasenmyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Castro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Demos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vladamir Tanev
3.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Wierzba
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kamil Wojcik
3.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Bijou
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Shaefer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammad Abdelrazeq
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Mika
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2025 -

Lexus of Arlington responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

December 18, 2025

We received an exceptional service at Lexus of Arlington Heights from the sales person to the manager!! We could not have been happier with our purchase! Everyone was very knowledgeable, helpful and extreme More

by ewa2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcin Ajdukiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamil Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Mika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2025 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

December 18, 2025

I had a great experience with this dealership. The team was very helpful, everything was easy and straightforward, and they provided all the information I needed. The whole process was quick and s More

by Gessi_gessica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick
Dec 18, 2025 -

Lexus of Arlington responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

December 13, 2025

The process was seamless, my sales person was educated. The finance team made things easy and quick based on my schedule. More

by bbyrne86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vladamir Tanev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2025 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 13, 2025

Car was was not cleaned or features explained before delivery, have not heard anything since sell ! ! More

by AB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Demos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2025 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington. Your feedback and rating mean a lot to us. We're glad Peter and our team were able to help, and we hope to see you again!

December 12, 2025

We had an excellent experience with Lexus of Arlington dealership and Edward was very professional! Thank you More

by tamara.dordevic81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Bijou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2025 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

December 07, 2025

Professional staff. Know their product. Good listeners. Their goal seems to be to make the whole process as comfortable as possible. More

by Greg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vladamir Tanev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2025 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

December 06, 2025

Eddie and everyone was excellent! !!!! I would recommend others to your dealership in the future. More

by rdivir1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamil Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Bijou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Zigic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2025 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 03, 2025

EFFICIENT , OBVIOUS DILIGENT, MORE than GENEROUS 👀NOTHING LESS than A 100% Establishment Entrance, Greeting,🏝️ "VEHICLE IMMACULATE 💎PRESENTATION"🧐... DRIVEN OFF A . OVERHEAD GLASS DOOR SHO More

by mr.brentw
Recommend Dealer
Yes
Employees Worked With
Trevor Shaefer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammad Abdelrazeq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Mika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the second guy other than Muhammad ask Muhammad you know for sure there's two people I basica basically work with
Dec 03, 2025 -

Lexus of Arlington responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Dec 03, 2025 -

Lexus of Arlington responded

Hi, thank you so much for your positive comments about Lexus of Arlington! We hope you have a great day!

December 02, 2025

Our Sales person Sonia Martin was wonderful to work with. She shared all the benefits of each model that we looked at and answered all of our questions with ease. Would recommend her to anyone looking to b More

by Lynea Novak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Igor Zigic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonia Martin
Dec 02, 2025 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!