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Lexus of Arlington

Arlington Heights, IL

4.6
3,652 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive! LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car. We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
Contact Dealership

1510 W Dundee Rd

Arlington Heights, IL

60004

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Showing 3,652 reviews

May 20, 2021

I bought a used vehicle from them. The price of the car was a good deal. We had to negotiate a couple of things but i had a good experience. My only concern is that they tried to sell me gap insurance when More

by Justin credible
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
May 20, 2021 -

Lexus of Arlington responded

Justin, thank you so much for choosing Lexus of Arlington! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 19, 2021

Always quick and always thorough with inspections and maintenance. The vehicle history allows for accurate and quick communication to recommended services upon each new visit. Tony always made sure to ca More

by dwt3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Coyoc
May 20, 2021 -

Lexus of Arlington responded

Thank you for your kind review. We appreciate your business and our team looks forward to serving you again soon!

May 19, 2021

Haresh is always pleasant and happy to assist . Also easy to make appointment for service, will definitely refer friends to visit your dealership in the future More

by SYANG2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington. Your feedback and kind words for Haresh mean a lot to us. We're glad he was able to help, and we hope to see you again!

May 19, 2021

Great service! Stood out from other Lexus dealers. Tom was super nice and made things so very easy. So great having a loaner to get to work. More

by michelle.hurlstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Lexus of Arlington responded

Michelle, thank you for sharing your thoughts about your experience with Tom here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

May 19, 2021

Great service, as always. Tom is the best. He is totally professional and courteous. Always keeps me apprised of the status. Look forward to seeing him again. More

by RJLIGOCKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Kennedy
May 19, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Tom here at Lexus of Arlington.

May 19, 2021

Very patient with me. Very respectful towards me. Made sure I understood everything. On time with everything. I would recommend my friends going here if they need to purchase a car!:) More

by ANNNIAPHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
May 19, 2021 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 19, 2021

The visit was short, the service was done on a timely matter. Haresh was very knowledgeable. I will come back in 6 months to do another oil change More

by JULIABEKKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Lexus of Arlington responded

T]Julia, thank you for the kind words for Haresh in our service department! We look forward to sharing your compliments with him. Please don't hesitate to let us know if we can be of further assistance.

May 18, 2021

I highly recommend working with Eddie Bijou at Lexus of Arlington. The car we purchased was immediately available for a test drive when we arrived at the dealership and while we were out he assessed the v More

by Kelleycole0904
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Bijou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Igor was also very helpful
May 18, 2021 -

Lexus of Arlington responded

Thank you so much for your review! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that Eddie was able to get you exactly what you needed in a hassle-free manner. Thanks for choosing Lexus of Arlington!

May 18, 2021

Service is good. I don't appreciate service people pushing services I don't need, I did contact harsh snivedi when I brought my son's car in. They said tires needed to be balanced and presented a high More

by Kayg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Lexus of Arlington responded

Thank you so much for your feedback! We are so glad that you found your experience with us to be an overall positive one at Lexus of Arlington. Please don't hesitate to reach out to us directly, we would be happy to address any concerns you might be having.

May 18, 2021

Came back to check alignment. Steering wheel slightly to the left. Hardship took a look at it Right away. Issue resolved on its own but hardship put tapes on steering wheel just in case issuecameback so I c More

by Alvinpogi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Haresh and the team met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

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