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Lexus of Arlington
Arlington Heights, IL
3,652 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL
It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car.
We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,652 reviews
May 18, 2021
Great service and great people. We bought and service our vehicle there and are always satisfied. Appointment was on time and quickly completed and all issues addressed. vehicle there and are always satisfied. Appointment was on time and quickly completed and all issues addressed. More
by W0
Verified CustomerEmployees Worked With
May 16, 2021
Clean dealership. The staff was very friendly and helpful. Came in close to closing time didn’t feel rushed. The experience was a good one. helpful. Came in close to closing time didn’t feel rushed. The experience was a good one. More
by ANDYCLAMPITT
May 14, 2021
(1) I would gladly fill out the review if I could read the signatures on the paperwork! (2) None of the staff provided any business cards! (3) everyone had masks on so I can’t tell by the pictures provi the signatures on the paperwork! (2) None of the staff provided any business cards! (3) everyone had masks on so I can’t tell by the pictures provided! (4) provide a list of people that provided help with this sale! More
by CONTACTSLLC
Employees Worked With
Jorden Zell salesman,Emily in Internet Department
May 14, 2021
Friendly, helpful, no pressure, timely, and care looks great at pickup. I’ve had this car for 16 years and it looks and runs like new. That tells you how they and I take care of this car. Would buy again great at pickup. I’ve had this car for 16 years and it looks and runs like new. That tells you how they and I take care of this car. Would buy again there. More
by S
Employees Worked With
May 14, 2021
Great, friendly and professional service! Came in for a test drive and ended up leaving with that same vehicle! Thank you for an amazing experience! test drive and ended up leaving with that same vehicle! Thank you for an amazing experience! More
by Jjasinski
May 14, 2021
The process from booking to the actual date of service was seamless. My car needed to stay overnight and I was given a loaner. It was in great condition and my car came back to me in even better condition was seamless. My car needed to stay overnight and I was given a loaner. It was in great condition and my car came back to me in even better condition than I left. Great experience. More
by Kjstein28
Employees Worked With
May 13, 2021
Service appointment was handled professionally and on time as promised. Loaner was similar to car left for service. Overall it was a very good experience. Appreciated the follow up by Jose and was qu time as promised. Loaner was similar to car left for service. Overall it was a very good experience. Appreciated the follow up by Jose and was quick to clarify any questions that I had. More
by Letts, Timothy
Employees Worked With
Jose.
May 13, 2021
This trip was very short, so nothing to say. Prior trips This trip was very short, so nothing to say. Prior trips would have been a lot more pleasant had DECAF coffee been available as well as healthy snac This trip was very short, so nothing to say. Prior trips would have been a lot more pleasant had DECAF coffee been available as well as healthy snacks. More
by DVBARS
Employees Worked With
Anthony Coyoc
May 13, 2021
While I did have an issue with their customer service, the service manager called me and took ownership of the issue and addressed my concerns . will definitely be coming back! the service manager called me and took ownership of the issue and addressed my concerns . will definitely be coming back! More
by igeorge1969
May 13, 2021
Easy appointment, text reminder is a plus, courteous and helpful staff, big and clean area to wait. Great experience. And free service is the most important. helpful staff, big and clean area to wait. Great experience. And free service is the most important. More
by DORIESY2K
