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Lexus of Arlington

Arlington Heights, IL

4.6
3,652 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive! LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car. We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
Contact Dealership

1510 W Dundee Rd

Arlington Heights, IL

60004

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Showing 3,652 reviews

April 13, 2021

It was great! What a nice surprise to get my tire replaced so quickly. Thank you for that!!!! Everyone at the dealership is always friendly and helpful. More

by DFSDFSD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Thalhamner
Apr 13, 2021 -

Lexus of Arlington responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

April 13, 2021

Nathan was a great sales wrap help us all the way through from buying to closing the deal and getting the vehicle ready and all pretty up for my son. Thank you Nathan More

by MAGNASSAR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Demos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Bijou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bernstein, Jim Cooper, Juan Estela, Mark Burdeen, Jamie Brown, Tom Franz, Nusrath Khan
Apr 13, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Nathan here at Lexus of Arlington.

April 13, 2021

Service was great, didn’t have to take any hassle. I have worked with Haresh Trivedi and I will highly recommend him for any service work. More

by perveen_1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Lexus of Arlington responded

Perveen, Thank you for your business and this service review. We're happy to hear Haresh and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 12, 2021

20,000 mile was done quickly and I was happy with the loaner that they provided. I was not happy to hear my tires were at the end of there time at less than 20,000 miles. More

by JMAKRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori was a great help
Apr 13, 2021 -

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Haresh and our team them, and don't hesitate to let us know if we can be of further assistance.

April 12, 2021

Great service as always.Very professional very organized team. Pricing was fair. Completing my service was done quickly and properly. Appointment was hassle free to get my car into the shop. Thanks. More

by FRANKANDBARB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

April 12, 2021

Lori D. was my service advisor and she was great. She told me my bike rack is too risky to install. It would scratch the trunk door. Dan Khoshaba suggested taking off front wheel from my bike and tran More

by JOANNA_MAZUR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Apr 12, 2021 -

Lexus of Arlington responded

Thank you, Joanna! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

April 12, 2021

Excellent service, took care of everything requests and went beyond. Quick and easy as well and they always offer a loaner car if need be. More

by Addison Douglas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamil Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cooper, Rob Kennedy, Tim Webb
Apr 12, 2021 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

April 12, 2021

the service made me feel like home. Everyone was so nice and super helpful. Would definitely recommend. Great service man to deal with . Loved it More

by DRAKEGARZA27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Kennedy, Tim Webb
Apr 12, 2021 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 12, 2021

same day pickup, free car wash. Offered 40K miles service package, including spark plug replacement. Provided price breakdown. Chose oil change and anti-freeze/ coolant change. More

by Rui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori
Apr 12, 2021 -

Lexus of Arlington responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 11, 2021

Ed very knowledgeable and helpful.Wait longer than Ed very knowledgeable and helpful. Wait longer than expected. Liked that car wash was up and running again Very clean environment. Staff very friend More

by KGWAGS42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
Apr 11, 2021 -

Lexus of Arlington responded

It's great to hear that Ed was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

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