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Lexus of Arlington

Arlington Heights, IL

4.6
3,652 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive! LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car. We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
Contact Dealership

1510 W Dundee Rd

Arlington Heights, IL

60004

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Showing 3,652 reviews

April 11, 2021

I came in browsing for a potential car and was greeted by very professional and overall excellent service. Thank you for a wonderful car buying experience. More

by WSOBIEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Wierzba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamil Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2021 -

Lexus of Arlington responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lexus of Arlington!

April 11, 2021

We are very satisfied with your excellent service especially Tom Prondszinki ‘s excellent customer service. He is the same warm & friendly fellow from the start we met him .all the way to present ti More

by todd45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service helpers are all very friendly & helpful.
Apr 11, 2021 -

Lexus of Arlington responded

Thank you, Todd, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tom and the rest of our team, and we look forward to working with you again.

April 09, 2021

Jose G is the best! He knows how to take care of his customers . Know how to explain about the car issues and make the best recommendation More

by KINGA.WARDZALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Apr 11, 2021 -

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

April 09, 2021

Excellent service Very quick and thorough Jose was very helpful waiting area was clean and inviting. Easy to make a convenient and timely appointment Thanks More

by Corinne48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose.
Apr 11, 2021 -

Lexus of Arlington responded

Thank you, Corinne, for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Jose was able to help, and we hope to see you again!

April 09, 2021

The staff were friendly, and professional. My blue tooth issue wasn't fixed since I still have dropped calls. I've had it fixed twice.. It's not the phone, or Verizon. More

by KATRAG2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience working with Haresh here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

April 09, 2021

I purchased my car there several years ago and have always brought my car there for service. They are professional, friendly, and give excellent service. More

by Joyp1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Lexus of Arlington responded

Joy, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

April 09, 2021

Service was excellent My car had 80000 miles service. Service was excellent My car had 80000 miles service. Pcv valve replaced as well as the light bulb in the back left side. Also oil change done .. More

by CRISCSONKA0305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Apr 09, 2021 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear Jose and our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 09, 2021

All staff were very professional and kind and Easy to understand and great to work with and Friendly. I have no more comments on this service More

by LUISLOPEZ1055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Lexus of Arlington responded

Luis, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 08, 2021

Lori is really a wonderful person to work with. She is really helpful, patient, and striving to get our car issues resolved. Great to work with her. More

by LeeGuo81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Apr 08, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review, Lee! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Lori to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

April 08, 2021

Arlington Lexus provides good reliable service. I have serviced my car there for years since purchasing it there. Staff is friendly and they provide me with a loaner which I really appreciate. More

by tikriss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Kennedy
Apr 08, 2021 -

Lexus of Arlington responded

Thank you! Rob, Tom and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

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