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Lexus of Arlington

Arlington Heights, IL

4.6
3,652 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive! LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car. We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
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1510 W Dundee Rd

Arlington Heights, IL

60004

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Showing 3,652 reviews

April 08, 2021

Always on top of everything. Love the dealership Always on top of everything. Love the dealership General Manger the best Everyone always so helpful and friendly. Best dealership ever. On More

by Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Ajdukiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich McLain, Jesse Moreno, Rob Kennedy, Tim Webb, Dennis Schorle
Apr 08, 2021 -

Lexus of Arlington responded

Ellen, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

April 07, 2021

Excellent service. Very knowledgeable service advisor always courteous and ensures that all service items are updated. Keep me informed at all times of status of the service. More

by Army1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Kennedy
Apr 08, 2021 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 07, 2021

Pleasant experience with our salesperson Adriana. Everyone we encountered at Arlington Lexus was very professional and just nice people. Everything is just fine so far, we really like the car. More

by DEL1MORE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Ajdukiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adriana - 5 stars
Apr 07, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

April 06, 2021

Great people and love the waiting area. Was able to get work done, safely and quietly while my car was getting fixed. Great wifi, coffee and tea... true service! More

by RootP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The friendly friends at the cash register
Apr 07, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business and our team looks forward to serving you again soon!

April 06, 2021

Great service, friendly service. I would highly recommend Arlington Lexus . Very knowledgeable and explains everything in a easy to understand manner. I always am treated with courtesy and respect. More

by GENE70
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 06, 2021

Got right in at my scheduled time. Only took an hour to get an oil change and was super easy to get checked out and leave More

by Nlip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Apr 07, 2021 -

Lexus of Arlington responded

Thank you for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

April 04, 2021

Very professional and kind staff. Everyone seemed very eager to help and made me feel comfortable as if i were in my own home. Would highly recommend. More

by NANA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Wierzba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Marcin and Tom here at Lexus of Arlington.

April 03, 2021

Maintenance service was fine. Car was clean when returned. Always polite and helpful employees. Haresh Trivedi was very helpful, spent extra time and was curteous. It's great to get a free loaner e More

by Bon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2021

The service writer was excellent. He explained repairs necessary and the cost. He also made sure the car was ready on the agreed time. Jose did a great job. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Apr 03, 2021 -

Lexus of Arlington responded

Thank you for the kind words for our service department, Nancy! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 02, 2021

Lexus dealer is an excelente dealer people that work there are very professional and they do the best to help you. And is very clean More

by JUNKGARBAGE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy
Apr 03, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

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