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Lexus of Arlington
Arlington Heights, IL
3,652 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL
It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car.
We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,652 reviews
March 31, 2021
Thank you for having Tom P on your service staff. He is professional, courteous and knowledgeable. He always handles my appointments in a timely manner and I have complete confidence in him. professional, courteous and knowledgeable. He always handles my appointments in a timely manner and I have complete confidence in him. More
by lee
Verified CustomerEmployees Worked With
March 31, 2021
Amazing service! Will always come back. They are fast and efficient, good price and friendly staff. I appreciate all the amenities at the store as well. efficient, good price and friendly staff. I appreciate all the amenities at the store as well. More
by RYELLIN
March 31, 2021
Expensive . Every time I visit it’s 350$ to 1000$ . Adjusting the service to the automobile and the expense to the parts would help.other than a excellent all around. Adjusting the service to the automobile and the expense to the parts would help.other than a excellent all around. More
by RICK_CATALANO@yahoo.com
Employees Worked With
March 30, 2021
Very professional service all around. I felt we were in the hands of knowledgeable and competent staff from the moment we entered the dealership until the moment we drove away in our new Lexus. the hands of knowledgeable and competent staff from the moment we entered the dealership until the moment we drove away in our new Lexus. More
by DAVEGREGG76
March 30, 2021
Vehicle had to go in for a recall. Tom and service was very accommodating to my schedule! Got the car in and got the car back as scheduled no problems. I truly feel that this is a great dealership and the very accommodating to my schedule! Got the car in and got the car back as scheduled no problems. I truly feel that this is a great dealership and they have a great service department. I definitely will continue to do business with them. More
by FRANK S
Employees Worked With
March 28, 2021
Service was good and quick ActuallyI missed my appointment time due to traffic but then still take care of my car . Good service and good price appointment time due to traffic but then still take care of my car . Good service and good price More
by Omolaradosumu
Employees Worked With
Other Employees :
Mike, Rob Kennedy, Tim Webb
March 27, 2021
Came in for my 10,000 complimentary service and welcomed by Ed. He was pleasant and professional. As promised, service was done in an hour and car washed. Will definitely be back for my next scheduled servi by Ed. He was pleasant and professional. As promised, service was done in an hour and car washed. Will definitely be back for my next scheduled service. More
by DBOLIVAR
Employees Worked With
Ed Thalhammer
March 26, 2021
Just purchased a new car from Arlington Lexus. As usual, every aspect of the transaction was excellent. From visit to "look" through test drive and purchase, great service all around (especially Alex Castr every aspect of the transaction was excellent. From visit to "look" through test drive and purchase, great service all around (especially Alex Castro!!) More
by RobS60004
March 26, 2021
Watch for them. Promise one think, but final product are totally different. Should be option for minus 10. When is a problem , manager are really angry and all employees what I deal was totaly unprofession totally different. Should be option for minus 10. When is a problem , manager are really angry and all employees what I deal was totaly unprofessional and lie. Stay away, first time I'm really mad after car purchase. More
by Angry customer
March 26, 2021
Didn't care for their advertising approach. They had the car advertised for one price. When we arrived, the changed it to a higher $$ and blamed it on Autotrader which wasn't true nor acceptable car advertised for one price. When we arrived, the changed it to a higher $$ and blamed it on Autotrader which wasn't true nor acceptable More
by DHOSSEINI
Employees Worked With
