Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Arlington
Arlington Heights, IL
3,642 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL
It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car.
We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,642 reviews
July 28, 2020
Tom informed me about a recall and offered me an option to either stay and wait or a loaner car. I chose to stay and wait but it was nice to be offered a loaner car. to either stay and wait or a loaner car. I chose to stay and wait but it was nice to be offered a loaner car. More
by Kris
Verified CustomerEmployees Worked With
July 28, 2020
I will go nowhere but here Thanks to Haresh. He got me through the process quickly and efficiently without any problems,. I come here because of Haresh. The experience was f Thanks to Haresh. He got me through the process quickly and efficiently without any problems,. I come here because of Haresh. The experience was flawless, More
by Rich
Employees Worked With
July 28, 2020
vlad was super helpful, polite, respectful and a pleasure to work with. He shared his personal experiences and preferences and made sure we were comfortable with everything he showed us. I also appreciate th to work with. He shared his personal experiences and preferences and made sure we were comfortable with everything he showed us. I also appreciate that the financial numbers didn’t change at the very end of the deal that has happened 90% of my other Car buying experiences More
by WILCOXJASONP
July 27, 2020
I like the service I use this service from 2001 and will continue use Lexus in future.. Excellent service, knowledge employee.. it's was my 1st service with my new Lex I use this service from 2001 and will continue use Lexus in future.. Excellent service, knowledge employee.. it's was my 1st service with my new Lexus. More
by perepelitskyklara
July 27, 2020
recall and 20,000 mile service the employees handled the recall and the 20,000 service in the manner and in the time that they had indicated. The loaner was good. the employees handled the recall and the 20,000 service in the manner and in the time that they had indicated. The loaner was good. More
by ALLAN.JACOBS
Employees Worked With
July 27, 2020
Service beyond and above expectations After deciding it was time to replace a 2005Lexus, I immediately contacted Jim Cooper to see what he and .mark Burdeen could suggest. We had a set of After deciding it was time to replace a 2005Lexus, I immediately contacted Jim Cooper to see what he and .mark Burdeen could suggest. We had a set of wants. Had to be 2017-2019 with low mileage and in excellent condition. Within 24 hours I got a call back with two options. They had given us a choice of which to drive and it was a no-brainer. It had been returned on lease and was in perfect condition. A excellent choice. Within 48 hours we had purchased and driven home in our new 2017 ES350. We always come to Arlington Lexus because of the quality of service. By the way, there is a dealer 5 minutes from home but we have chosen to purchase and service our cars at Arlington Lexus. More
by p_bernstein_2000
July 25, 2020
My first oil change at Lexus of Arlington. It was a first class experience from the time we entered the Service doors to the time we left the dealership. class experience from the time we entered the Service doors to the time we left the dealership. More
by wowchuk
Employees Worked With
Rob Kennedy
July 25, 2020
We have enjoyed the service over the years of leasing a car through this dealership. However at lease/there has been a slow and sometimes unresponsive request for information in our buy-out of the car at car through this dealership. However at lease/there has been a slow and sometimes unresponsive request for information in our buy-out of the car at lease-end More
by DONRUBINO
Employees Worked With
Ygor Agarov, Jim Cooper, Mark Burdeen
July 24, 2020
Recall Solution I was completely in the hands of Tom. He treated me fairly and went well beyond my expectations to accommodate my needs. The Service Team at Lexus of I was completely in the hands of Tom. He treated me fairly and went well beyond my expectations to accommodate my needs. The Service Team at Lexus of Arlington is terrific. More
by stuld
Employees Worked With
July 23, 2020
Excellent...they listened, they acted and solved the problem Thanks to Edwin in service and the techs that worked on my vehicle...keep doing what you do best. Safe safe and stay healthy to all. Thanks to Edwin in service and the techs that worked on my vehicle...keep doing what you do best. Safe safe and stay healthy to all. More
by ZIMMERM65
Employees Worked With
Edwin Thalhammer
