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Lexus of Arlington
Arlington Heights, IL
3,652 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL
It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car.
We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,652 reviews
July 31, 2020
115,000 mile check-up I've been a Lexus owner for many years. I have been working with Haresh for many years as well. I trust him. I always follow his recommendations. I've been a Lexus owner for many years. I have been working with Haresh for many years as well. I trust him. I always follow his recommendations. More
by mlipshin
Employees Worked With
July 31, 2020
65,000 mile check up and oil change Tom was very helpful and did all he could to service my requests. He kept me updated on any issues He was concerned with my issues and reassured me Tom was very helpful and did all he could to service my requests. He kept me updated on any issues He was concerned with my issues and reassured me More
by DC1907
Verified CustomerJuly 31, 2020
No delays. Courteous service by representative. They are very efficient and treat customers very well. Excellent waiting area and service completed on time based on original estimate. Service rep wa They are very efficient and treat customers very well. Excellent waiting area and service completed on time based on original estimate. Service rep was very polite and efficient More
by RRSIMMS704
Employees Worked With
Cannot recall the names.j
July 31, 2020
CONSISTENTLY EXCELLENT SERVICE We all have options on where to take our Lexus vehicles. I drive over an hour to have my RX350 serviced by Lexus of Arlington. They consistently pro We all have options on where to take our Lexus vehicles. I drive over an hour to have my RX350 serviced by Lexus of Arlington. They consistently provide excellent service and go the extra mile to be sure all concerns are taken care of immediately. I always stay and wait for my vehicle. The waiting area is huge with extensive selection of refreshments and many options of where to wait; many tv areas, tables with chairs, private single cube spaces with writing desks. The place is amazing! More
by SwanGezu
Employees Worked With
Other Employees :
Nice guy in Parts was extra helpful and pulled some Lexus items for me to purchase.
July 30, 2020
service was excellent but still very concerned Jose was great, he advised me on my immediate concern and arranged service, kept me posted, reviewed my options and addressed my technical questions i Jose was great, he advised me on my immediate concern and arranged service, kept me posted, reviewed my options and addressed my technical questions in a way that I could make an informed decision. I have absolutely no issues with that aspect, that was all excellent - my concern relates to the waiting area and failure to enforce basic pandemic safety precautions. Jose was always masked, had sanitizer on his desk for customers use. Customers and staff were not masked and were wondering around in the waiting area. Unmasked wandering customers were talking on their phones or to other individuals. Customers without masks and without washing or sanitizing their hands enjoyed the snack bar. Requiring customers to sign documents, receipts with a commonly used pen is very unsafe - particularly when there are not any cleaning or sanitation supplies. It would be quite simple and respectful to all to modify a few of these dangerous practices. And not requiring everyone to always wear a mask indoors in the common areas is very shortsighted and quite dangerous. More
by FOSSMARGE
Employees Worked With
Jose, service adviso
July 30, 2020
ENJOYABLE VERY NICE PLACE TO DEAL WITH. ALL MY NEEDS WERE TAKEN CAR OF IN AVERY FRIENDLY MANNER. I COULD HIGHLY RECOMMEND THIS DEALER TO MY FRIENDS. VERY NICE PLACE TO DEAL WITH. ALL MY NEEDS WERE TAKEN CAR OF IN AVERY FRIENDLY MANNER. I COULD HIGHLY RECOMMEND THIS DEALER TO MY FRIENDS. More
by KITKURBER
Employees Worked With
EDWIN THALHAMMER
July 29, 2020
Excellent maintenance service Thorough and timely maintenance service. All quality Toyota parts provided. Service was high priced, but that is to be expected from a dealership. Thorough and timely maintenance service. All quality Toyota parts provided. Service was high priced, but that is to be expected from a dealership. Worth it. More
by Katzfan3
Employees Worked With
Michael Librizzi
July 29, 2020
Staff are attentive and helpful. Great serviceAlex Staff are attentive and helpful. Great service Alex showed us around and gave us different options on how i can.choose my next vehicle. That is why Staff are attentive and helpful. Great service Alex showed us around and gave us different options on how i can.choose my next vehicle. That is why im driving the car i wanted. Thank you again More
by YEYE_327
Employees Worked With
July 28, 2020
I will go nowhere but here Thanks to Haresh. He got me through the process quickly and efficiently without any problems,. I come here because of Haresh. The experience was f Thanks to Haresh. He got me through the process quickly and efficiently without any problems,. I come here because of Haresh. The experience was flawless, More
by Rich
Employees Worked With
July 28, 2020
Tom informed me about a recall and offered me an option to either stay and wait or a loaner car. I chose to stay and wait but it was nice to be offered a loaner car. to either stay and wait or a loaner car. I chose to stay and wait but it was nice to be offered a loaner car. More
by Kris
Employees Worked With
