Lexus of Arlington

turnaround time in receiving vehicle back was to loon I had a 2 month delay in getting a windshield replaced. I kept receiving dates for repair that continued to be extended. I finally reached out to a ma I had a 2 month delay in getting a windshield replaced. I kept receiving dates for repair that continued to be extended. I finally reached out to a manager and i emailed Lexus. More

Best and nicest Lexus dealer ever. Phenomenal staff. Much better, nicer and organized than woodfield Lexus which is atrocious to say the least. Perfect. A+ better, nicer and organized than woodfield Lexus which is atrocious to say the least. Perfect. A+ More

Car dealer good experience explained problem and was fixed Called 10 minutes before I came in spoke to service department explained problem think it was anthony good experience explained problem and was fixed Called 10 minutes before I came in spoke to service department explained problem think it was anthony he said to come over had time to deal with it More

Service dept was very friendly and explained everything very clearly. Found additional service that should be done and completed that with no issues. Everything was great very clearly. Found additional service that should be done and completed that with no issues. Everything was great More

Harish Travedi outstanding advisor great service a pleasure to deal with would highly recommend the dealership very efficient and accommodating went above and beyond outstanding advisor great service a pleasure to deal with would highly recommend the dealership very efficient and accommodating went above and beyond showroom is beautiful More

Service was done in a timely manner and my rep was very friendly and helpful. Tom at Arlington Lexus gave good advice and support as far as any additional issues with my vehicle. friendly and helpful. Tom at Arlington Lexus gave good advice and support as far as any additional issues with my vehicle. More

Efficient quality service The service advisors are friendly and helpful, I am always provided a new clean loaner vehicle if I need one, and the repairs/service are always finis The service advisors are friendly and helpful, I am always provided a new clean loaner vehicle if I need one, and the repairs/service are always finished in a timely manner. My vehicle is returned as promptly as possible, washed and cleaned. More

This is our first experience in seeking service at this facility. Ed Thalhammer, our service representative was courteous, and knowledgeable and a pleasure to work with. The work was completed in a timel facility. Ed Thalhammer, our service representative was courteous, and knowledgeable and a pleasure to work with. The work was completed in a timely fashion and all details relating to the work were clearly specified at the conclusion of service. Furthermore, the waiting space was attractively designed to allow that the time spent there was comfortable. We will certainly return again given the quality of the personnel and the dependable work that was done. More

Very pleased with service department. Jose was helpful, Very pleased with service department. Jose was helpful, efficient and most importantly wore a mask. Service was only department I can comment on n Very pleased with service department. Jose was helpful, efficient and most importantly wore a mask. Service was only department I can comment on now I am waiting for sales department response More

Had the maintenance required light on.. As always I have found their work on my car timely, well done and friendly. Very professional and reliable. found their work on my car timely, well done and friendly. Very professional and reliable. More