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Lexus of Arlington
Arlington Heights, IL
3,652 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL
It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car.
We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,652 reviews
July 20, 2020
Had the maintenance required light on.. As always I have found their work on my car timely, well done and friendly. Very professional and reliable. found their work on my car timely, well done and friendly. Very professional and reliable. More
by davidkwak
Verified CustomerEmployees Worked With
July 17, 2020
Jose was Amazing!!! Great customer service! I came in because my air was not working. Jose also informed me that they could fix the recall on my car which I appreciated so I didn't have to come I came in because my air was not working. Jose also informed me that they could fix the recall on my car which I appreciated so I didn't have to come back again. Jose called me every day to fill me in on the status of my car. I Wish every business had this great of customer service!!! Thank You!! More
by Cheryl
Employees Worked With
July 17, 2020
Nick was very thoroughly when explaining on my car service n It’s alway nice to come in with a friendly and clean waiting area, people there are very friendly, car wash are very detailed thanks It’s alway nice to come in with a friendly and clean waiting area, people there are very friendly, car wash are very detailed thanks More
by LAM.THULAN
Employees Worked With
Tim Webb, Matthew Pettis
July 17, 2020
Haresh was very helpful good Haresh was very helpful Haresh was very helpful Haresh was very helpful Haresh was very helpful Haresh was very helpful Haresh was very hel good Haresh was very helpful Haresh was very helpful Haresh was very helpful Haresh was very helpful Haresh was very helpful Haresh was very helpful Haresh was very helpful Haresh was very helpful More
by PEEPS99000
Employees Worked With
July 17, 2020
more than expected awesome experience. we were looking for a car with very specific options. the car we were interested in, we weren't sure if it had one of the options awesome experience. we were looking for a car with very specific options. the car we were interested in, we weren't sure if it had one of the options we needed or not . Nus took the time to investigate if the car was equipped with this one specific option for us. the car had it and his going the extra mile to make sure we were buying a car with everything we were looking for made a huge impression on us. thank you Nus, our daughter loves the car and is getting more and more comfortable driving it before she heads off to Missouri next month in pursuit of her master's degree. More
by NCLUDWIG
Employees Worked With
Nusrath Khan, Zia Hanna
July 16, 2020
Tom was very helpful and honest. He was able to get all of my repairs done and he was able to get me in and out of there quickly. of my repairs done and he was able to get me in and out of there quickly. More
by ANAGHAZ
Employees Worked With
Other Employees :
The guys the first greet you when you pull into service and they move your car they are great
July 16, 2020
Great Service Their service center and personnel are the reasons we continue to buy cars from Lexus of Arlington. They are always accommodating and service only th Their service center and personnel are the reasons we continue to buy cars from Lexus of Arlington. They are always accommodating and service only the things you need. More
by tcpalmer
Employees Worked With
Other Employees :
Mark Burdeen, Terry Krawczyk, Rob Kennedy
July 16, 2020
Live in Hinsdale but decided to purchase my vehicle here. Everyone was wearing a mask and the dealership had sanitizer all over so I felt really safe. Staff was very accommodating. As compared to the Lexus o Everyone was wearing a mask and the dealership had sanitizer all over so I felt really safe. Staff was very accommodating. As compared to the Lexus of Westmont where the sales rep made me wait for 30 mins even with an appointment hence I left. Good straight forward sales experience with Alex. 👌 More
by RCAGUIA
Employees Worked With
July 15, 2020
last few visits service managers seemed only interested in making sales of added services maybe because car sales down I will not recommend Lexus cars anymore we went from Mercedes to lexus now during cov in making sales of added services maybe because car sales down I will not recommend Lexus cars anymore we went from Mercedes to lexus now during covid service is downhill as was mercedes before covid More
by SPRINGBLUE1212
Employees Worked With
Other Employees :
before covid Haresh was excellent not enough experience with others individually
July 15, 2020
I showed up on time at 2 with my 3 year old grandson. Vehicle sat there for more than an hour No one put a tag on it. I came out to ask if any one was working on it and was advised that no one.waite2 a Vehicle sat there for more than an hour No one put a tag on it. I came out to ask if any one was working on it and was advised that no one.waite2 and 1/2 hour for oil change More
by SUNNY3369
Employees Worked With
