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Lexus of Arlington
Arlington Heights, IL
3,639 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL
It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car.
We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,639 reviews
July 10, 2020
Mike, my customer service representative was very professional, knowledgeable and truly caring for my needs as the customer. Appreciated the care in picking up and returning my vehicle. The experien professional, knowledgeable and truly caring for my needs as the customer. Appreciated the care in picking up and returning my vehicle. The experience far exceeded my expectations. My representative was Michael Librizzi More
by Steven Steinberg
Verified CustomerEmployees Worked With
Michael Librizzi
July 10, 2020
recall work done Car was in for recall. Was done same day. Was given loaner till car was done being worked on. not sure what else to put in. Car was in for recall. Was done same day. Was given loaner till car was done being worked on. not sure what else to put in. More
by nreid2
Employees Worked With
joe
July 10, 2020
Nie Experience! We took our car in for a detailing and some car repairs. We were greeted by a friendly staff. Anthony and Ed helped us. The detailing job as wonderful We took our car in for a detailing and some car repairs. We were greeted by a friendly staff. Anthony and Ed helped us. The detailing job as wonderful and upon pick up of our car, we noticed how well it was running with the (needed) repairs that were pointed out to us through a phone call by Ed. We anxiously await the reopening of the car wash now. :) Thank you for an incredibly pleasant experience! More
by HENK6
Employees Worked With
Ed and Anthony. I was not given the names of who did the detail work on our car.
July 10, 2020
Quality Service Experience My service experience proceeded as expected at a high-end dealership. Even though the service area was busy with other customers at 8am, I was seated My service experience proceeded as expected at a high-end dealership. Even though the service area was busy with other customers at 8am, I was seated quickly to review the work I had made an appointment to have done. Jose had my paperwork ready and with two signatures I was guided to my loaner car and given the keys. At the end of the day I received a call that my car was ready to pick up within the estimated time I was given. When I arrived at the dealership I once again sat with Jose and when his computer froze before he was able to complete the transaction he said he wouldn't make me wait. Instead, he went and got my car and turned it over to me to drive off while he went back and finished the computer work. Nothing fancy - just efficient, courteous delivery of the services requested. More
by BOB60048
Employees Worked With
Jose Garcia
July 09, 2020
Knowledgeable Service Arrived and was taken care of immediately. Tom was a genial and effective service writer. He goes above and beyond. Looking forward to working with Arrived and was taken care of immediately. Tom was a genial and effective service writer. He goes above and beyond. Looking forward to working with him in the future. More
by stuld
Employees Worked With
July 08, 2020
purchased a used vehicle from the showroom floor it was a good experience. everyone was polite and accommodating. the salesperson (Nus) was very helpful as was the sales manager. I would recommend A it was a good experience. everyone was polite and accommodating. the salesperson (Nus) was very helpful as was the sales manager. I would recommend Arlington Lexus. More
by WEBEGREENFIELD
July 08, 2020
Professional, courteous, competent and convenient service From start to finish, I was dealt with very professionally, with concern for all of the items needing attention. Communication was excellent, always c From start to finish, I was dealt with very professionally, with concern for all of the items needing attention. Communication was excellent, always courteous. The service issues were handled competently. I was provided a loaner car, delivered to my door, for the 2 days of service. My vehicle was returned with a full tank of gas and spotlessly clean. Excellent visit. More
by Samuel Seleski
July 08, 2020
Great. Took slightly longer than I anticipated, but ok. Great . This is my 4th Lexus with this dealer. Tom did a great job.a a a a a a a a a a a a Great . This is my 4th Lexus with this dealer. Tom did a great job.a a a a a a a a a a a a More
by RICAR
Employees Worked With
July 08, 2020
Jose was great despite a crazy busy day . Allowed me to keep loaner overnight to help with scheduling ..Kindness was much appreciated. thank you Jose keep loaner overnight to help with scheduling ..Kindness was much appreciated. thank you Jose More
by WENGER7505
Employees Worked With
Jose
July 07, 2020
Excellence as always I have been a customer for several years and I have never been disappointed of the services provided. Michael explained the services recommended at t I have been a customer for several years and I have never been disappointed of the services provided. Michael explained the services recommended at the time but did not push me to do it. More
by amcfelipe
Employees Worked With
Michael Libbrizzi
