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Lexus of Arlington
Arlington Heights, IL
3,636 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL
It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car.
We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,636 reviews
June 07, 2020
Great experience Easy to work with and found the car we wanted. Had to go to Kentucky to find it. Was not easy finding what we really wanted. Easy to work with and found the car we wanted. Had to go to Kentucky to find it. Was not easy finding what we really wanted. More
by JRJKAJ
Verified CustomerEmployees Worked With
Dan Khoshaba
June 05, 2020
Jose was a perfect gentleman.He assisted me and answered Jose was a perfect gentleman. He assisted me and answered all my concerns. One would think he owned the dealership. I will return for future servic Jose was a perfect gentleman. He assisted me and answered all my concerns. One would think he owned the dealership. I will return for future service. More
by ALDUTKA
Employees Worked With
Jose as a service manager
June 04, 2020
Excellent service, really fast service with little wait time, really friendly and accommodating employees. I was very impressed with the results ! I wiould recomend this locathion to other in future. time, really friendly and accommodating employees. I was very impressed with the results ! I wiould recomend this locathion to other in future. More
by MAYYA21
Employees Worked With
June 04, 2020
SERVICE Thank you for having a professional like Tom P on your staff. He truly is a pleasure to deal with--competent, courteous and caring! Provides great c Thank you for having a professional like Tom P on your staff. He truly is a pleasure to deal with--competent, courteous and caring! Provides great customer service, excellent service and little or no wait. More
by lee
Employees Worked With
June 04, 2020
Horrible customer service!! Still trying to get ahold of my salesman and a manager after a week of trying. No response after multiple messages left with receptionist. Still waiting to hear back regarding a my salesman and a manager after a week of trying. No response after multiple messages left with receptionist. Still waiting to hear back regarding a vehicle that I purchased More
by JESSICAZ276
Employees Worked With
Jim Cooper, Nusrath Khan
June 04, 2020
Tom was great. He took care of me with no problems and good communication. Only thing that could have been better was the cleanliness of the loaner. With the pandemic, I expected the loaner to not be as good communication. Only thing that could have been better was the cleanliness of the loaner. With the pandemic, I expected the loaner to not be as dirty as it was inside. More
by RELJAL99
Employees Worked With
June 04, 2020
Service was great!!! I appreciated the thoroughness of Tom my service guy, he was very kind and professional, every time I visit I receive excellent service Tom my service guy, he was very kind and professional, every time I visit I receive excellent service More
by CLEVELAND_PAULA
Employees Worked With
May 31, 2020
Engine Starting Problem This was unplanned (unscheduled emergency) maintenance on my existing Lexus. Tom handled my problem, whilst I sat in the lap of luxury watching TV an This was unplanned (unscheduled emergency) maintenance on my existing Lexus. Tom handled my problem, whilst I sat in the lap of luxury watching TV and drinking coffee. In about an hour, I was off and on my way. More
by fjemmett
Employees Worked With
May 26, 2020
very helpful On time, clean and very imformative on my current vehice. I am appreciative of the listening ear and guidance for my next lease coming up. On time, clean and very imformative on my current vehice. I am appreciative of the listening ear and guidance for my next lease coming up. More
by NRAIMAN1
Employees Worked With
Other Employees :
not sure of their names but all service and mechanics have been great. , Mark Burdeen, Terry Krawczyk
May 22, 2020
Arlington Lexus did a great job covering the inside of the car including steering wheel, gear shift, seat and keys. Everyone wore masks and followed social distancing guide lines the car including steering wheel, gear shift, seat and keys. Everyone wore masks and followed social distancing guide lines More
by CORINNE1
Employees Worked With
