Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Arlington
Arlington Heights, IL
3,652 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL
It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car.
We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,652 reviews
June 20, 2020
Nice car Rx350 is a very nice car, easy dealership to work with. Making me write 25 words is a little ridiculous. A review should be what the customer feels no Rx350 is a very nice car, easy dealership to work with. Making me write 25 words is a little ridiculous. A review should be what the customer feels not some psychologists. More
by DFITZ6
Verified CustomerEmployees Worked With
Nusrath Khan
June 18, 2020
This dealershipbis a breath of fresh air. Excellent customer service and professionalism. They keep to their words. Edgar Martinez was so helpful and polite. I recommend this dealership. customer service and professionalism. They keep to their words. Edgar Martinez was so helpful and polite. I recommend this dealership. More
by DOLLSMOI
Employees Worked With
Jose, Edgar Martinez
June 16, 2020
30,000 miles This dealership is very well appointed and maintained. Lovely place to wait. Only problem this time is guest waiting area was a little too cool for This dealership is very well appointed and maintained. Lovely place to wait. Only problem this time is guest waiting area was a little too cool for comfort. Next time I will bring an sweater even in summer. More
by LJTUMBLER
Employees Worked With
Edwin Thalhammer in Service
June 16, 2020
brakes replace plus other stuff One again the service representative Hareesh is always on top of things and does his work expeditiously.I have worked with Hareesh for years. He is a One again the service representative Hareesh is always on top of things and does his work expeditiously.I have worked with Hareesh for years. He is a keeper. More
by PAMHARRIS35
Employees Worked With
June 15, 2020
Great Service as Usual We always buy our cars at Lexus of Arlington, mainly due to the great service we receive. Tom Prondzinski has always taken care of us in a professiona We always buy our cars at Lexus of Arlington, mainly due to the great service we receive. Tom Prondzinski has always taken care of us in a professional and a pleasant manual. Actually, he is the reason we continue to buy cars from Lexus of Arlington. They are an excellent dealership to work with. More
by tcpalmer
Employees Worked With
Other Employees :
Jesse Moreno, Mark Burdeen, Terry Krawczyk
June 15, 2020
Oil change service They were able to get me in quickly. I waited in the waiting area. They found an issue with my serpentine belt and was able to replace it. They were able to get me in quickly. I waited in the waiting area. They found an issue with my serpentine belt and was able to replace it. More
by ed47
Employees Worked With
June 15, 2020
Strong Service Experience Jose in the service department was very easy to work with, communicative, and explained well what had to be done (and what wasn't absolutely necessary Jose in the service department was very easy to work with, communicative, and explained well what had to be done (and what wasn't absolutely necessary). It was also very much appreciated to get a loaner that matched my current Lexus vehicle. More
by JBROWN76
Employees Worked With
Jose
June 11, 2020
Great service I had a great experience at Lexus of Arlington with Haresh. He kept me up to date with the status of my vehicle. My car was returned to me in great I had a great experience at Lexus of Arlington with Haresh. He kept me up to date with the status of my vehicle. My car was returned to me in great condition. More
by emlynar1
Employees Worked With
June 11, 2020
Flat tire and damaged rim Mike was so good and courteous and even gave me good advise on checking a few things with my insurance. The service was prompt and the loaner car was Mike was so good and courteous and even gave me good advise on checking a few things with my insurance. The service was prompt and the loaner car was very helpful. Thank you! More
by Dee
Employees Worked With
Mike (forget last name) in Services
June 10, 2020
I got a maintenance service this time,I also requested to clean car inside & outside . Since I bought car on January I had only one time car wash,because Covid circumstances. I waited enough time to visi clean car inside & outside . Since I bought car on January I had only one time car wash,because Covid circumstances. I waited enough time to visit center,but they didn’t clean inside of the car. Made me unhappy. More
by YLEE0928
Employees Worked With
Mike
