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Lexus of Arlington
Arlington Heights, IL
3,639 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL
It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car.
We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,639 reviews
April 24, 2020
RX350 Maintenance Quick check in for routine maintenance and misc repair items. Repairs were extensive so Tom P offered me a loaner RX 350 which I appreciated. Tom e Quick check in for routine maintenance and misc repair items. Repairs were extensive so Tom P offered me a loaner RX 350 which I appreciated. Tom emailed me with status updates. Return/pickup of my vehicle was fast. Good service overall. More
by BLIESKE
Verified CustomerEmployees Worked With
April 24, 2020
Haresh is top notch, pleasure to work with really knowleadgable and easy to work with, people like that make you keep coming back for more service knowleadgable and easy to work with, people like that make you keep coming back for more service More
by WOJCIECHROGOZ0
Employees Worked With
April 23, 2020
10;000 mile checkup I was greeted as usual very nicely by Haresh. I had no problems since I think I was the only one in the waiting area. It took about an hour but no ca I was greeted as usual very nicely by Haresh. I had no problems since I think I was the only one in the waiting area. It took about an hour but no car wash, sadly, because of the pandemic. More
by IMACUBFAN
Employees Worked With
April 23, 2020
10,000 service Only comment is with the different procedures due to Covid-19. I was unaware that the service door would not open for me until my appointed time. Was Only comment is with the different procedures due to Covid-19. I was unaware that the service door would not open for me until my appointed time. Was sitting there for 10 minutes. Also was surprised that service rep and then cashier did not wear masks. More
by Joel65
Employees Worked With
April 22, 2020
They are always so helpful and accommodating. I know everything that needs to be done before I leave my car. I love the service department at this dealership! everything that needs to be done before I leave my car. I love the service department at this dealership! More
by tlj415
Employees Worked With
Mike in service
April 22, 2020
Service was exceptional. I scheduling service and pick up was seamless. They called before they arrived and once service was completed. Mike was thorough and courtesy. was seamless. They called before they arrived and once service was completed. Mike was thorough and courtesy. More
by fanisha.davis
April 21, 2020
Attentive and Knowledgable A pleasant atmosphere with knowledgable and attentive staff that truly cares about doing great work. We highly recommend the dealership, and chose the A pleasant atmosphere with knowledgable and attentive staff that truly cares about doing great work. We highly recommend the dealership, and chose the dealer because of the management of the Service Department, because, well, your car's longevity and care are essentially in their hands! More
by EWILSONYU
Employees Worked With
Anthony Landi, Joanna Najdala, Peter Demos
April 21, 2020
Disappointed I'll take partial blame for my disappointment. I broke two rules with this purchase. Purchased the vehicle site on seen and from northern state with I'll take partial blame for my disappointment. I broke two rules with this purchase. Purchased the vehicle site on seen and from northern state with snow. The salesman did provide detailed pictures of the undercarriage as I requested but the exterior paint had scratches on every panel that the pictures failed to show. The salesman was asked specifically about the condition of the paint and he reported only minor scratches and imperfections which upon arrival was far from the truth. The price was fair, but after spending $2000 dollars with a detailer to correct most of the imperfections the good deal was no longer. The vehicle still has some second rate dealer repaired scratches that are to deep for buffing they look like they where repaired with touch up paint. The interior has some staining on the center console which was not mentioned and failed to be visible in pictures. The vehicle is "used" but the dealership should have been more upfront and honest about the imperfections. I payed over $1000 dollars to have the car shipped, $2000 for detailing. I could have spent the same and purchased local. Lesson learned. More
by WOODYBOYKIN
Employees Worked With
Jim Cooper, Jamie Brown
April 20, 2020
Great! Showroom extremely clean and inviting. staff extremely knowledgeable ,friendly and professional. I had a great experience! I was leasing a 2020 E Showroom extremely clean and inviting. staff extremely knowledgeable ,friendly and professional. I had a great experience! I was leasing a 2020 ES 350 and the experience was seamless thanks to Igor Zigic. More
by BMARIENICOLAS
April 20, 2020
I really like this Lexus of Arlington.They are very flexible so you do not have to wait in a long line.Kind,nice and professional workers.Absolutely recommendable car dealer. flexible so you do not have to wait in a long line.Kind,nice and professional workers.Absolutely recommendable car dealer. More
by ANDY5740
Employees Worked With
